Recovery, you PC needs repair...

Chibuokem
Junior Member

15

17-05-2017, 07:31 PM

#1

Their are two laptops with me now currently experiencing blue screen of death, and the error message says your PC/DEVICE, needs to be repaired, a required device isn't connected or can't be accessed. Below are the Error codes displayed by both systems respectively
Error code: 0xc000000f.
Error code: 0xc0000185.
Please help what do I do?

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freshtyt
Senior Member

2,949

17-05-2017, 08:02 PM

#2

(17-05-2017, 07:31 PM)Chibuokem Their are two laptops with me now currently experiencing blue screen of death, and the error message says your PC/DEVICE, needs to be repaired, a required device isn't connected or can't be accessed. Below are the Error codes displayed by both systems respectively
Error code: 0xc000000f.
Error code: 0xc0000185.
Please help what do I do?

Sent from my Max3_3G using Hovatek mobile

whats version of windows is the PC running?
and have you tried doing a windows restore or automatic repair?

xerxes
Senior Member

8,357

17-05-2017, 10:26 PM

#3

(17-05-2017, 07:31 PM)Chibuokem Their are two laptops with me now currently experiencing blue screen of death, and the error message says your PC/DEVICE, needs to be repaired, a required device isn't connected or can't be accessed. Below are the Error codes displayed by both systems respectively
Error code: 0xc000000f.
Error code: 0xc0000185.
Please help what do I do?

Sent from my Max3_3G using Hovatek mobile

There might be a corrupt file preventing you from booting up properly. You can have your windows diagnose the issue and possibly fix it on its own.

To do this boot from the Windows DVD or Windows Recovery Environment (F8) and run the command prompt and run this:

chkdsk C: /r /f

This should start checking your drives for any issues and attempt to fix it.

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Chibuokem
Junior Member

15

17-05-2017, 11:38 PM

#4

Please, it's not booting up to the point where I can easily access the start up and when the error code appears, f8 doesn't respond even before then.

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This post was last modified: 17-05-2017, 11:39 PM by Chibuokem.

hovatek
Administrator

49,585

18-05-2017, 11:06 AM

#5

(17-05-2017, 11:38 PM)Chibuokem Please, it's not booting up to the point where I can easily access the start up and when the error code appears, f8 doesn't respond even before then.

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The Blue Screen Of Death could be a recent configuration (driver) or hardware issue. Boot into BIOS and run hardware diagnostics

Note!
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Chibuokem
Junior Member

15

18-05-2017, 10:38 PM

#6

Please I have tried running that in the bios, but the blue screen of death still displays, I don't know if I could download any windows that I can use via USB to try booting the system, thanks

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hovatek
Administrator

49,585

19-05-2017, 11:44 AM

#7

(18-05-2017, 10:38 PM)Chibuokem Please I have tried running that in the bios, but the blue screen of death still displays, I don't know if I could download any windows that I can use via USB to try booting the system, thanks

Sent from my Max3_3G using Hovatek mobile

what was the result of your BIOS hardware diagnostics? did all hardware pass the test?
To create Windows USB , refer to
https://www.hovatek.com/forum/thread-1025.html
or
https://www.hovatek.com/blog/how-to-crea...isk-drive/

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.

Chibuokem
Junior Member

15

20-05-2017, 04:15 PM

#8

Yes they all passed the test

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hovatek
Administrator

49,585

20-05-2017, 06:40 PM

#9

(20-05-2017, 04:15 PM)Chibuokem Yes they all passed the test

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OK. I've given you two guides above

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.

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