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My infinix x551 does not work with Wi-Fi

My infinix x551 does not work with Wi-Fi

tots
tots
tots
Newbie
3
26-06-2017, 11:26 PM
#1



Incase of any Wi-Fi network, I will turn on Wi-Fi and it will connect but it won't work.
For instance if I try to google something, it will say 'sign in error' or even play store it says not connected to internet retry

Sent from my INFINIX-X551 using Hovatek Forum
xerxes
xerxes
xerxes
Senior Member
8,355
27-06-2017, 11:50 AM
#2
(26-06-2017, 11:26 PM)tots Incase of any Wi-Fi network, I will turn on Wi-Fi and it will connect but it won't work.
For instance if I try to google something, it will say 'sign in error' or even play store it says not connected to internet retry

Sent from my INFINIX-X551 using Hovatek Forum

Try browsing with your operamini or browser and see if it works.
hovatek
hovatek
hovatek
Administrator
49,570
27-06-2017, 12:38 PM
#3
(26-06-2017, 11:26 PM)tots Incase of any Wi-Fi network, I will turn on Wi-Fi and it will connect but it won't work.
For instance if I try to google something, it will say 'sign in error' or even play store it says not connected to internet retry

Sent from my INFINIX-X551 using Hovatek Forum

Have you tried connecting to other Wi-Fi networks?

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tots
tots
tots
Newbie
3
28-06-2017, 08:36 AM
#4
(27-06-2017, 12:38 PM)hovatek
(26-06-2017, 11:26 PM)tots Incase of any Wi-Fi network, I will turn on Wi-Fi and it will connect but it won't work.
For instance if I try to google something, it will say 'sign in error' or even play store it says not connected to internet retry

Sent from my INFINIX-X551 using Hovatek Forum

Have you tried connecting to other Wi-Fi networks?

Yes I have tried but it's not working

Sent from my INFINIX-X551 using Hovatek Forum
tots
tots
tots
Newbie
3
28-06-2017, 08:37 AM
#5



(26-06-2017, 11:26 PM)tots Incase of any Wi-Fi network, I will turn on Wi-Fi and it will connect but it won't work.
For instance if I try to google something, it will say 'sign in error' or even play store it says not connected to internet retry

Sent from my INFINIX-X551 using Hovatek Forum

Try browsing with your operamini or browser and see if it works.
[/quote]
Still not working

Sent from my INFINIX-X551 using Hovatek Forum
hovatek
hovatek
hovatek
Administrator
49,570
28-06-2017, 12:17 PM
#6
(28-06-2017, 08:37 AM)tots Still not working

Sent from my INFINIX-X551 using Hovatek Forum

Hope you don't have any VPN installed.
Have you tried a factory reset

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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