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[Please help] Lost data after system update.

[Please help] Lost data after system update.

dancuun
dancuun
dancuun
Junior Member
24
01-09-2017, 12:35 AM
#1



i recently updated my infinix note 2 x600 to marshmallow..i did not perfom backup so i didnt find my data after update..but surprisingly i find my device internal storage occupied by some data i can't see nor access....plz help either to recover or delete these files..it d be better if therez a no computer way
freshtyt
freshtyt
freshtyt
Senior Member
2,949
01-09-2017, 12:27 PM
#2
(01-09-2017, 12:35 AM)dancuun i recently updated my infinix note 2 x600 to marshmallow..i did not perfom backup so i didnt find my data after update..but surprisingly i find my device internal storage occupied by some data i can't see nor access....plz help either to recover or delete these files..it d be better if therez a no computer way

what kind of data are you seeing inside your internal storage?
have you tried factory resetting the phone?
dancuun
dancuun
dancuun
Junior Member
24
01-09-2017, 07:10 PM
#3
i do not see data..but my internal memory is filled with 9GB of data that i cannot see..i have nt done a factor reset
freshtyt
freshtyt
freshtyt
Senior Member
2,949
01-09-2017, 09:43 PM
#4
(01-09-2017, 07:10 PM)dancuun i do not see data..but my internal memory is filled with 9GB of data that i cannot see..i have nt done a factor reset

use a file manager to view the contents of internal storage (including hidden files)
if you still cant ascertain whats taking up all that space, then consider factory resetting the phone. it should clear it all
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