Hovatek Forum MOBILE Android [Please help] Error Backing up with miracle box 2.27A
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[Please help] Error Backing up with miracle box 2.27A

[Please help] Error Backing up with miracle box 2.27A

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ham_samm
ham_samm
ham_samm
Senior Member
283
14-10-2017, 04:34 AM
#1



Hello,
I correctly followed steps to back up using miracle box 2.27A( after installing of mediatek USB vcom driver and disabling driver signature which are correctly done)

Miracle box isn't still recognising /detecting my device

Each time I choose my mtk type n press start, I get message " waiting for USB Port.. .. " two to three times then write "none usbport, maybe driver not installed"

Help please
I can't even backup my firmware not to talk of flashing a stock firmware to it
Help please
hovatek
hovatek
hovatek
Administrator
49,570
14-10-2017, 01:59 PM
#2
(14-10-2017, 04:34 AM)ham_samm Hello,
I correctly followed steps to back up using miracle box 2.27A( after installing of mediatek USB vcom driver and disabling driver signature which are correctly done)

Miracle box isn't still recognising /detecting my device

Each time I choose my mtk type n press start, I get message " waiting for USB Port.. .. " two to three times then write "none usbport, maybe driver not installed"

Help please
I can't even backup my firmware not to talk of flashing a stock firmware to it
Help please

What's the phone model and chipset?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
ham_samm
ham_samm
ham_samm
Senior Member
283
14-10-2017, 08:28 PM
#3
(14-10-2017, 01:59 PM)hovatek
(14-10-2017, 04:34 AM)ham_samm Hello,
I correctly followed steps to back up using miracle box 2.27A( after installing of mediatek USB vcom driver and disabling driver signature which are correctly done)

Miracle box isn't still recognising /detecting my device

Each time I choose my mtk type n press start, I get message " waiting for USB Port.. .. " two to three times then write "none usbport, maybe driver not installed"

Help please
I can't even backup my firmware not to talk of flashing a stock firmware to it
Help please

What's the phone model and chipset?

Infinix hot s
Mediatek MT6753

Sent from A device using Hovatek mobile
This post was last modified: 14-10-2017, 08:29 PM by ham_samm.
hovatek
hovatek
hovatek
Administrator
49,570
16-10-2017, 10:11 AM
#4
(14-10-2017, 08:28 PM)ham_samm Infinix hot s
Mediatek MT6753

Sent from A device using Hovatek mobile

Miracle Box supports that chip and phone model.
Uninstall all Mediatek (MTK) drivers using USB Deview @ https://www.hovatek.com/forum/thread-7660.html then reinstall and try again.
Also, ensure not to press any button when connecting
Refer to https://www.hovatek.com/forum/thread-13347.html
This post was last modified: 16-10-2017, 10:14 AM by hovatek.

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
ham_samm
ham_samm
ham_samm
Senior Member
283
16-10-2017, 10:32 AM
#5



(16-10-2017, 10:11 AM)hovatek
(14-10-2017, 08:28 PM)ham_samm Infinix hot s
Mediatek MT6753

Sent from A device using Hovatek mobile

Miracle Box supports that chip and phone model.
Uninstall all Mediatek (MTK) drivers using USB Deview @ https://www.hovatek.com/forum/thread-7660.html then reinstall and try again.
Also, ensure not to press any button when connecting
Refer to https://www.hovatek.com/forum/thread-13347.html

I did that yesterday, uninstalled and install MTK drivers tried again still nothing

The phone just charge while I connect to pc but the pc detected that a device was plugged in

Sent from A Device using hovatek forum
xerxes
xerxes
xerxes
Senior Member
8,355
16-10-2017, 01:41 PM
#6
(16-10-2017, 10:32 AM)ham_samm I did that yesterday, uninstalled and install MTK drivers tried again still nothing

The phone just charge while I connect to pc but the pc detected that a device was plugged in

Sent from A Device using hovatek forum

Try it on a pc running windows 7.
chikaubah
chikaubah
chikaubah
Senior Member
216
17-10-2017, 08:27 AM
#7
maybe you have repaired the usb port before it can cause it bcuz ur phone just charges but wont communicate with pc

2. just open device manager to one side of ur pc the when you press start button on miracle before u plug the phone keep an eye on device manager once you connect ur phone quickly detect the mtk driver that shows up and disappear in device manager NOTE: this driver shows and disappear in 5sec so when u detect it quickly delete that driver or uninstall it and reboot pc case closed 1000%

Sent from my TECNO F5 using Hovatek Forum
ham_samm
ham_samm
ham_samm
Senior Member
283
17-10-2017, 09:43 AM
#8
Thanks let me give a try on both options

Sent from A Device using hovatek forum
hovatek
hovatek
hovatek
Administrator
49,570
17-10-2017, 01:50 PM
#9
(17-10-2017, 09:43 AM)ham_samm Thanks let me give a try on both options

Sent from A Device using hovatek forum

Try updating the phone's drivers using https://www.hovatek.com/forum/thread-16839.html

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
ham_samm
ham_samm
ham_samm
Senior Member
283
18-10-2017, 11:30 PM
#10



(17-10-2017, 01:50 PM)hovatek
(17-10-2017, 09:43 AM)ham_samm Thanks let me give a try on both options

Sent from A Device using hovatek forum

Try updating the phone's drivers using https://www.hovatek.com/forum/thread-16839.html

Still nothing, miracle isn't detecting the phone

Sent from A Device using hovatek forum
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