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[Please help] Phone stuck at Android Logo

[Please help] Phone stuck at Android Logo

Monica Marika
Monica Marika
Monica Marika
Newbie
1
26-10-2017, 09:48 AM
#1



I left my phone on while charging. Found it over heated and the screen at Android Logo. It wont shut or go on.

Tecno C9

Please help
D a n
D a n
D a n
Junior Member
25
26-10-2017, 10:20 AM
#2
First try a hard reset.
Remove battery if it's removable.
If not, shut the phone down by pressing power button.
After it is completly shut, press power button and volume up (at the same time), untill  it enters recovery mode.
In recovery mode, scroll with vol down to wipe cache partition, ok is power button. Then select factory reset. ok. then restart.
If this doesn't solve your problem, you need to write a custom or on original rom, with spflashtools. 
hovatek
hovatek
hovatek
Administrator
49,570
27-10-2017, 09:35 AM
#3
(26-10-2017, 09:48 AM)Monica Marika I left my phone on while charging. Found it over heated and the screen at Android Logo. It wont shut or go on.

Tecno C9

Please help

Power off the phone for 1 hours then try booting into recovery mode using the guide @ https://www.hovatek.com/forum/thread-479.html
Let me know if it enters recovery mode

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