[Please help] bootloop
[Please help] bootloop
(18-11-2017, 08:51 PM)X3non(18-11-2017, 10:58 AM)brendanwise i have try the sp flash both version 5 and 3. and non of them works, it displays the following
have you tried all the fix(es) listed @ https://www.hovatek.com/forum/thread-439.html ?
(21-11-2017, 09:34 AM)brendanwise I have done all, as stated above but non helped
(21-11-2017, 05:14 PM)hovatekhave do as you odered but no result. i update it via OTA(21-11-2017, 09:34 AM)brendanwise I have done all, as stated above but non helped
That's an error communicating with your device.
1. Attach the scatter file here for me to take a look
2. Hope you're not pressing any button when connecting to PC for SP flash tool flashing (refer to https://www.hovatek.com/forum/thread-159.html )
3. Uninstall all Mediatek drivers then reinstall VCOM drivers. Also, try another PC
4. Try flashing only recovery, untick the rest and let me know how that goes
5. How were you trying to update? OTA or via a flashing software and which?
(22-11-2017, 09:33 PM)brendanwise have do as you odered but no result. i update it via OTA
(23-11-2017, 02:56 PM)hovatek(22-11-2017, 09:33 PM)brendanwise have do as you odered but no result. i update it via OTA
Hmm. Just to be sure, you tried another PC and got this same error?
Have you tried downloading a different firmware?
(24-11-2017, 06:53 AM)brendanwise i checked it different pc {window 8.1}, it gives me the same feed back. and i also use different firmware, but in window 8.1 it always show MTP DEVICE INSTALLATION FAILED.
(24-11-2017, 12:44 PM)hovatek(24-11-2017, 06:53 AM)brendanwise i checked it different pc {window 8.1}, it gives me the same feed back. and i also use different firmware, but in window 8.1 it always show MTP DEVICE INSTALLATION FAILED.
It seems you're going to have to force-flash
Is the battery removable?
BTW, can you get access to a working phone of the same model?
(24-11-2017, 12:44 PM)hovatek(24-11-2017, 06:53 AM)brendanwise i checked it different pc {window 8.1}, it gives me the same feed back. and i also use different firmware, but in window 8.1 it always show MTP DEVICE INSTALLATION FAILED.
It seems you're going to have to force-flash
Is the battery removable?
BTW, can you get access to a working phone of the same model?
(26-11-2017, 10:55 AM)brendanwise The battery is removable and i also have access to the same phone.