Hovatek Forum MOBILE Android [Please help] My infinix zero power button problem
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[Please help] My infinix zero power button problem

[Please help] My infinix zero power button problem

Pamela
Pamela
Pamela
Enthusiastic Member
5
12-02-2015, 10:53 AM
#1



Good day,
Please my infinix zeros power button seems to be unresponsive.I cant use it to power up the phone when it locks and the latest development is the phone ran flat and after charging i havent been able to put it on.
Please i need help.
hovatek
hovatek
hovatek
Administrator
49,570
12-02-2015, 11:01 AM
#2
(12-02-2015, 10:53 AM)Pamela Good day,
Please my infinix zeros power button seems to be unresponsive.I cant use it to power up the phone when it locks and the latest development is the phone ran flat and after charging i havent been able to put it on.
Please i need help.

we first need to deal with the flat battery. does it show a charging sign when you connect to charger?

Note!
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Pamela
Pamela
Pamela
Enthusiastic Member
5
12-02-2015, 11:04 AM
#3
(12-02-2015, 11:01 AM)hovatek
(12-02-2015, 10:53 AM)Pamela Good day,
Please my infinix zeros power button seems to be unresponsive.I cant use it to power up the phone when it locks and the latest development is the phone ran flat and after charging i havent been able to put it on.
Please i need help.

we first need to deal with the flat battery. does it show a charging sign when you connect to charger?

It shows that its fully charged.
hovatek
hovatek
hovatek
Administrator
49,570
12-02-2015, 12:06 PM
#4
(12-02-2015, 11:04 AM)Pamela It shows that its fully charged.

but it doest come on when you press the power button right?

Note!
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Pamela
Pamela
Pamela
Enthusiastic Member
5
12-02-2015, 12:09 PM
#5



(12-02-2015, 12:06 PM)hovatek
(12-02-2015, 11:04 AM)Pamela It shows that its fully charged.

but it doest come on when you press the power button right?

No it doesnt.
hovatek
hovatek
hovatek
Administrator
49,570
12-02-2015, 02:31 PM
#6
(12-02-2015, 12:09 PM)Pamela No it doesnt.

might be a damaged power button. before the battery drain issues, was the power button totally not working or it used to work some times and seize some times?

Note!
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Pamela
Pamela
Pamela
Enthusiastic Member
5
12-02-2015, 02:35 PM
#7
(12-02-2015, 02:31 PM)hovatek
(12-02-2015, 12:09 PM)Pamela No it doesnt.

might be a damaged power button. before the battery drain issues, was the power button totally not working or it used to work some times and seize some times?
But i just got the phone a couple of weeks ago.
hovatek
hovatek
hovatek
Administrator
49,570
12-02-2015, 05:28 PM
#8
(12-02-2015, 02:35 PM)Pamela But i just got the phone a couple of weeks ago.

its possible. there are always factory defects to consider. before the drain, did the power button seize to work totally? or was it working one minute and not working the next?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Pamela
Pamela
Pamela
Enthusiastic Member
5
13-02-2015, 01:28 AM
#9
(12-02-2015, 05:28 PM)hovatek
(12-02-2015, 02:35 PM)Pamela But i just got the phone a couple of weeks ago.

its possible. there are always factory defects to consider. before the drain, did the power button seize to work totally? or was it working one minute and not working the next?

The button has a mind of its own,one minute its working the next minute its not.
hovatek
hovatek
hovatek
Administrator
49,570
13-02-2015, 09:46 AM
#10



(13-02-2015, 01:28 AM)Pamela The button has a mind of its own,one minute its working the next minute its not.

means the power button is loose. you'll need to keep trying till it responds (hold the power button down at different points). You'll eventually have to take the phone in for a power button check.

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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