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infinix zero with sim 1 not working

infinix zero with sim 1 not working

jdfm
jdfm
jdfm
Senior Member
299
30-05-2018, 03:01 AM
#1



Please i have an infinix zero with sim 1 not working what could be the cause and possible fix...thanks
This post was last modified: 31-05-2018, 12:32 PM by hovatek.
xerxes
xerxes
xerxes
Senior Member
8,355
30-05-2018, 01:52 PM
#2
(30-05-2018, 03:01 AM)jdfm Please i have an infinix zero with sim 1 not working what could be the cause and possible fix...thanks

How did the problem start? 
Have you checked if sim 1 is disabled in Dual sim setting?
jdfm
jdfm
jdfm
Senior Member
299
30-05-2018, 08:13 PM
#3
Can't really say for sure how it started but at one point only 2g was working on sim one then it just stopped working. On status bar it shows the ntwk triangle but nothing and on sim management only sim two is highlighted.
ALBA
ALBA
ALBA
Senior Member
550
30-05-2018, 08:22 PM
#4
(30-05-2018, 08:13 PM)jdfm Can't really say for sure how it started but at one point only 2g was working on sim one then it just stopped working. On status bar it shows the ntwk triangle but nothing and on sim management only sim two is highlighted.

OK.. Please have you tried to do factory reset.? If not then do factory reset to fix that stress...
jdfm
jdfm
jdfm
Senior Member
299
31-05-2018, 03:39 AM
#5



I have done a factory reset and even flashed the rom still persists... I am guessing it is hardware related
hovatek
hovatek
hovatek
Administrator
49,570
31-05-2018, 12:33 PM
#6
(31-05-2018, 03:39 AM)jdfm I have done a factory reset and even flashed the rom still persists... I am guessing it is hardware related

It could be hardware if the device has valid IMEI

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jdfm
jdfm
jdfm
Senior Member
299
01-06-2018, 12:21 AM
#7
(31-05-2018, 12:33 PM)hovatek
(31-05-2018, 03:39 AM)jdfm I have done a factory reset and even flashed the rom still persists... I am guessing it is hardware related

It could be hardware if the device has valid IMEI

Yes it has valid IMEI. But the weirdest part of this is that i am having 3 x506 boards and all three are having the same problem, SIM one not working but showing the network triangle.
jdfm
jdfm
jdfm
Senior Member
299
01-06-2018, 03:04 AM
#8
ok so i did a reset on one of the boards and both sims work but one at a time ie one sim port works while on 3g and the other will be off and when i change the one that is off to 3g the ohe one will go off. what could cause this?
xerxes
xerxes
xerxes
Senior Member
8,355
01-06-2018, 11:01 AM
#9
(01-06-2018, 03:04 AM)jdfm ok so i did a reset on one of the boards and both sims work but one at a time ie one sim port works while on 3g and the other will be off and when i change the one that is off to 3g the ohe one will go off. what could cause this?

try switching both sims to 2G and see if the all the networks will appear.
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