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[Please help] ERROR ON WINDOWS 10

[Please help] ERROR ON WINDOWS 10

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Bhekzin
Bhekzin
Bhekzin
Senior Member
145
17-09-2018, 02:09 PM
#1



Im trying to install softwaes into my laptop but am getting this error after double click
...

Setup was unable to create the directory "C:\Users\Bhekzin-1\AppData\local\Temp\is-B12EC.tmp"

Error 5:Access is denied.
xerxes
xerxes
xerxes
Senior Member
8,355
17-09-2018, 04:15 PM
#2
(17-09-2018, 02:09 PM)Bhekzin Im trying to install softwaes into my laptop but am getting this error after double click
...

Setup was unable to create the directory "C:\Users\Bhekzin-1\AppData\local\Temp\is-B12EC.tmp"

Error 5:Access is denied.

What software are you trying to install?
Have you tried running it as an administrator?

Sent from my M5mini using Hovatek Mobile
Bhekzin
Bhekzin
Bhekzin
Senior Member
145
17-09-2018, 04:28 PM
#3
Yes software like advanced system care
X3non
X3non
X3non
Recognized Contributor
22,062
17-09-2018, 05:25 PM
#4
(17-09-2018, 04:28 PM)Bhekzin Yes software like advanced system care

it seems like something is blocking the installation from writing that file OR there's limited permission to write to temp folder
did you try disabling your AV before installing this SW?
Bhekzin
Bhekzin
Bhekzin
Senior Member
145
17-09-2018, 09:18 PM
#5



It's not 1 software i think almost 70% percent of them
I tried to install software b4 disabling AV even after i disable AV still am getting same error
I even tried new operating system.. but still error
This post was last modified: 17-09-2018, 09:22 PM by Bhekzin.
X3non
X3non
X3non
Recognized Contributor
22,062
17-09-2018, 10:58 PM
#6
(17-09-2018, 09:18 PM)Bhekzin It's not 1 software i think almost 70% percent of them
I tried to install software b4 disabling AV even after i disable AV still am getting same error
I even tried new operating system.. but still error

can you manually create a file or copy a folder into temp folder?
the new OS you tried, is that the same OS you were running previously or an entirely new different OS?

try this
navigate to C:\Users\[Username]\AppData\Local >
right click on the Temp folder and check properties >
click security tab >
click advanced >
on permissions tab there should 3 users >
click on "change permission" for each users one after the other and ensure that "Include inheritable permissions from this object's parent" is ticked >
untick "replace all child object permissions ..." > 
then click OK, restart the PC then retry
Bhekzin
Bhekzin
Bhekzin
Senior Member
145
18-09-2018, 01:35 PM
#7
"can you manually create a file or copy a folder into temp folder?
the new OS you tried, is that the same OS you were running previously or an entirely new "

Yes i can create a file
When it comes to OS i got this problem from windows 8-10
Bhekzin
Bhekzin
Bhekzin
Senior Member
145
18-09-2018, 04:38 PM
#8
Still getting same respond
xerxes
xerxes
xerxes
Senior Member
8,355
18-09-2018, 05:32 PM
#9
(18-09-2018, 04:38 PM)Bhekzin Still getting same respond

maybe you should try installing the software on a different pc running window 10 to confirm if the problem is or is not from your windows.
This post was last modified: 18-09-2018, 05:33 PM by xerxes.
hovatek
hovatek
hovatek
Administrator
49,570
18-09-2018, 05:42 PM
#10



(17-09-2018, 02:09 PM)Bhekzin Im trying to install softwaes into my laptop but am getting this error after double click
...

Setup was unable to create the directory "C:\Users\Bhekzin-1\AppData\local\Temp\is-B12EC.tmp"

Error 5:Access is denied.

Navigate to C:\Users\Bhekzin-1\AppData\local and take ownership of Temp using https://www.hovatek.com/forum/thread-15585.html
BTW, which antivirus program(s) do you have installed?
This post was last modified: 18-09-2018, 05:43 PM by hovatek.

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