Hovatek Forum MOBILE Android [Please help] Homtom S16 Screen not working
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[Please help] Homtom S16 Screen not working

[Please help] Homtom S16 Screen not working

expyeedris
expyeedris
expyeedris
Newbie
3
04-10-2018, 02:01 PM
#1



3months old Homtom S16 Just go blank with just backlight on, can hear sound while operating but not displaying.
Screen Flex OK
Screen Not Broken
X3non
X3non
X3non
Recognized Contributor
22,062
04-10-2018, 03:58 PM
#2
(04-10-2018, 02:01 PM)expyeedris 3months old Homtom S16 Just go blank with just backlight on, can hear sound while operating but not displaying.
Screen Flex OK
Screen Not Broken

how did this problem begin? you dropped the phone to the floor or you flashed the phone or anything else you want to mention?
expyeedris
expyeedris
expyeedris
Newbie
3
05-10-2018, 07:32 PM
#3
I did not drop the phone
Finish making call and I put the phone in my chest pocket, that's all
xerxes
xerxes
xerxes
Senior Member
8,355
05-10-2018, 09:55 PM
#4
(05-10-2018, 07:32 PM)expyeedris I did not drop the phone
Finish making call and I put the phone in my chest pocket, that's all

Have you tried flashing the phone?
Backup the phone's firmware using miracle box @ https://www.hovatek.com/forum/thread-13347.html

Sent from my M5mini using Hovatek Mobile
hovatek
hovatek
hovatek
Administrator
49,570
06-10-2018, 09:52 AM
#5



(04-10-2018, 02:01 PM)expyeedris 3months old Homtom S16 Just go blank with just backlight on, can hear sound while operating but not displaying.
Screen Flex OK
Screen Not Broken

If the battery is removable then take it out and re-insert. If not, hold the power button till it goes off then try booting into recovery mode (volume up + power) and lets know how that goes.
You should also backup the rom as @innagee suggested as that'll provide the phone's info

Note!
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expyeedris
expyeedris
expyeedris
Newbie
3
06-10-2018, 11:46 AM
#6
I've done all that but not coming up...
Thinking of flashing the stock ROM maybe that will fix the issue
xerxes
xerxes
xerxes
Senior Member
8,355
06-10-2018, 03:31 PM
#7
(06-10-2018, 11:46 AM)expyeedris I've done all that but not coming up...
Thinking of flashing the stock ROM maybe that will fix the issue

first backup the phone's firmware and get the build no. using system.img method. Refer to https://www.hovatek.com/forum/thread-16005.html
That would help us know the correct firmware for your phone.
hovatek
hovatek
hovatek
Administrator
49,570
08-10-2018, 10:42 AM
#8
(06-10-2018, 11:46 AM)expyeedris I've done all that but not coming up...
Thinking of flashing the stock ROM maybe that will fix the issue

You should backup first.
Let us know when done

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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