Hovatek Forum MOBILE Android [Please help] Itel A51 detection problem
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[Please help] Itel A51 detection problem

[Please help] Itel A51 detection problem

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X3non
X3non
X3non
Recognized Contributor
22,062
09-10-2018, 02:05 PM
#11



(09-10-2018, 01:38 PM)TIM OF GOD when I hold down "volume down" while connecting, the pc detects it but ejects right after before  it displays what it is connected as. Then it boots to factory mode with only chinese language.
Volume up ? Detected as "miracle usb port" and then switches to "preloader usb vcom port". and then the phone screen displays charging battery screen.

seems you're really dealing with an mtk phone here, are you sure this isn't itel p51?
did you take note of the build number of the phone? if no try the methods at https://www.hovatek.com/forum/thread-16005.html
TIM OF GOD
TIM OF GOD
TIM OF GOD
Junior Member
32
09-10-2018, 02:30 PM
#12
(09-10-2018, 02:05 PM)X3non
(09-10-2018, 01:38 PM)TIM OF GOD when I hold down "volume down" while connecting, the pc detects it but ejects right after before  it displays what it is connected as. Then it boots to factory mode with only chinese language.
Volume up ? Detected as "miracle usb port" and then switches to "preloader usb vcom port". and then the phone screen displays charging battery screen.

seems you're really dealing with an mtk phone here, are you sure this isn't itel p51?
did you take note of the build number of the phone? if no try the methods at https://www.hovatek.com/forum/thread-16005.html
It's A51. I somehow managed to make a factory reset of the phone in the setting and it is now working but I don't rely on the current running os so would like to flash another to correct any eventual upcoming issues.
Here are the details from Settings/about :
Model Number :A51
Baseband version: MOLY.WR8.W1315.MD.WG.MP.V43.P6
Kernel version: 3.4.67
Software version: A51.W505B-6.0-OP-V014-20170706
Build number: MP.V1.0
Attached Files
.jpg
Itel A51.jpg
Size: 384.91 KB / Downloads: 1
TIM OF GOD
TIM OF GOD
TIM OF GOD
Junior Member
32
09-10-2018, 02:33 PM
#13
Don't understand chinese but tried all options of the factory mode and this ???
Attached Files
.jpg
Itel A51.jpg
Size: 384.91 KB / Downloads: 4
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
09-10-2018, 04:59 PM
#14
From that info, its finally a mediatek phone.
X3non
X3non
X3non
Recognized Contributor
22,062
09-10-2018, 07:17 PM
#15



(09-10-2018, 02:30 PM)TIM OF GOD It's A51. I somehow managed to make a factory reset of the phone in the setting and it is now working but I don't rely on the current running os so would like to flash another to correct any eventual upcoming issues.
Here are the details from Settings/about :
Model Number :A51
Baseband version: MOLY.WR8.W1315.MD.WG.MP.V43.P6
Kernel version: 3.4.67
Software version: A51.W505B-6.0-OP-V014-20170706
Build number: MP.V1.0

so mtk its is and this looks like a clone
Kernel version: 3.4.67 on mtk is supposed to go alongsides android 4 ie kitkat no where near android 6 the phone claims to be running
TIM OF GOD
TIM OF GOD
TIM OF GOD
Junior Member
32
10-10-2018, 12:57 PM
#16
(09-10-2018, 07:17 PM)X3non
(09-10-2018, 02:30 PM)TIM OF GOD It's A51. I somehow managed to make a factory reset of the phone in the setting and it is now working but I don't rely on the current running os so would like to flash another to correct any eventual upcoming issues.
Here are the details from Settings/about :
Model Number :A51
Baseband version: MOLY.WR8.W1315.MD.WG.MP.V43.P6
Kernel version: 3.4.67
Software version: A51.W505B-6.0-OP-V014-20170706
Build number: MP.V1.0

so mtk its is and this looks like a clone
Kernel version: 3.4.67 on mtk is supposed to go alongsides android 4 ie kitkat no where near android 6 the phone claims to be running
Probably. I formerly got an Itel A12 that had the same issue. Finally I gave it back to the customer an tagged as "No solution" Big Grin
TIM OF GOD
TIM OF GOD
TIM OF GOD
Junior Member
32
10-10-2018, 12:59 PM
#17
(09-10-2018, 04:59 PM)EMMANUS From that info, its finally a mediatek phone.

And it comes from inside the device.
TIM OF GOD
TIM OF GOD
TIM OF GOD
Junior Member
32
10-10-2018, 03:00 PM
#18
Thank you anyway for trying to help me out. You guys are doing great things out there. Thumb up 4 you guys.
This post was last modified: 10-10-2018, 03:02 PM by TIM OF GOD.
X3non
X3non
X3non
Recognized Contributor
22,062
10-10-2018, 04:41 PM
#19
(10-10-2018, 12:57 PM)TIM OF GOD Probably. I formerly got an Itel A12 that had the same issue. Finally I gave it back to the customer an tagged as "No solution" Big Grin

seems itel have got some cloning fans too, you might want to take a firmware backup of this A51 that got fixed by factory resetting before returning it. never know when you might run into another bricked cloned A51
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
11-10-2018, 09:02 AM
#20



(10-10-2018, 04:41 PM)X3non
(10-10-2018, 12:57 PM)TIM OF GOD Probably. I formerly got an Itel A12 that had the same issue. Finally I gave it back to the customer an tagged as "No solution" Big Grin

seems itel have got some cloning fans too, you might want to take a firmware backup of this A51 that got fixed by factory resetting before returning it. never know when you might run into another bricked cloned A51

Wise, that's what I do.
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