Hovatek Forum MOBILE Android Gionee GN5001S SIM 2 Slot not detecting SIM card.
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Gionee GN5001S SIM 2 Slot not detecting SIM card.

Gionee GN5001S SIM 2 Slot not detecting SIM card.

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abbey2u
abbey2u
abbey2u
Senior Member
129
09-10-2018, 10:36 AM
#1



I have been trying so hard to make it work but it won't work. I have used different SIM cards to know what was going on with it but it won't work again. I have tried everything hardwarely possible but it appears all the effort and time are to no avail. Therfore, hovatek please kindly help me. Even if you would ask for token I will pay. The phone was bought UK used last month. When I bought it, I don't have the second SIM with me to test it works. Upon inserting the second second, I discovered that it did not work. It ought to have given a message that second SIM is not inserted, but no, it doesn't show any sign of second SIM in the network bar.
abbey2u
abbey2u
abbey2u
Senior Member
129
09-10-2018, 10:43 AM
#2
I have been trying so hard to make it work but it won't work. I have used different SIM cards to know what was going on with it but it won't work again. I have tried everything hardwarely possible but it appears all the effort and time are to no avail. Therfore, hovatek please kindly help me. Even if you would ask for token I will pay. The phone was bought UK used last month. When I bought it, I don't have the second SIM with me to test it works. Upon inserting the second second, I discovered that it did not work. It ought to have given a message that second SIM is not inserted, but no, it doesn't show any sign of second SIM in the network bar.
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
09-10-2018, 10:59 AM
#3
Use *#06# to check IMEI and see if they match those at the battery compartment.
Does sim 1 work perfectly?
Are you a hardware technician?
abbey2u
abbey2u
abbey2u
Senior Member
129
09-10-2018, 04:54 PM
#4
(09-10-2018, 10:59 AM)EMMANUS Use *#06# to check IMEI and see if they match those at the battery compartment.
Does sim 1 work perfectly?
Are you a hardware technician?
SIM 1 slot is working fine, in fact it is it that I'm using as I'm typing. But SIM 2 does not even show at all. 
No, I am not a technician
freshtyt
freshtyt
freshtyt
Senior Member
2,949
09-10-2018, 07:32 PM
#5



(09-10-2018, 04:54 PM)abbey2u SIM 1 slot is working fine, in fact it is it that I'm using as I'm typing. But SIM 2 does not even show at all. 
No, I am not a technician

did you check the IMEI like @emmanus suggested?
also ensure you're inserting the sim card in sim 2 slot properly
and you might want to check the pins on the slot or take the phone to a hardware repair technician to examine the pins and the sim seat properly
hovatek
hovatek
hovatek
Administrator
49,570
11-10-2018, 09:01 AM
#6
(09-10-2018, 10:36 AM)abbey2u I have been trying so hard to make it work but it won't work. I have used different SIM cards to know what was going on with it but it won't work again. I have tried everything hardwarely possible but it appears all the effort and time are to no avail. Therfore, hovatek please kindly help me. Even if you would ask for token I will pay. The phone was bought UK used last month. When I bought it, I don't have the second SIM with me to test it works. Upon inserting the second second, I discovered that it did not work. It ought to have given a message that second SIM is not inserted, but no, it doesn't show any sign of second SIM in the network bar.

Start by checking the bands supported by the phone.
Install Shortcut Master (lite) from playstore .
Use Method 3 @ https://www.hovatek.com/forum/thread-664.html as a guide to using the app
Go to EngineerMode from which you can go to BandSelect or BandMode .
Lets see screenshots of that screen

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abbey2u
abbey2u
abbey2u
Senior Member
129
12-10-2018, 05:31 AM
#7
[attachment=5656 hovatek pid='150543' dateline='1539244908']
(09-10-2018, 10:36 AM)abbey2u I have been trying so hard to make it work but it won't work. I have used different SIM cards to know what was going on with it but it won't work again. I have tried everything hardwarely possible but it appears all the effort and time are to no avail. Therfore, hovatek please kindly help me. Even if you would ask for token I will pay. The phone was bought UK used last month. When I bought it, I don't have the second SIM with me to test it works. Upon inserting the second second, I discovered that it did not work. It ought to have given a message that second SIM is not inserted, but no, it doesn't show any sign of second SIM in the network bar.

Start by checking the bands supported by the phone.
Install Shortcut Master (lite) from playstore .
Use Method 3 @ https://www.hovatek.com/forum/thread-664.html as a guide to using the app
Go to EngineerMode from which you can go to BandSelect or BandMode .
Lets see screenshots of that screen

Thanks for the tips. I have not actually tried it yet but want to show you the screen shot of the imie and possibly you can see the network bar. It just shows only one network bar which is for sim 1 slot.
Attached Files
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Screenshot_2018-10-09-16-56-00.png
Size: 78.33 KB / Downloads: 7
abbey2u
abbey2u
abbey2u
Senior Member
129
12-10-2018, 05:59 AM
#8
(11-10-2018, 09:01 AM)hovatek
(09-10-2018, 10:36 AM)abbey2u I have been trying so hard to make it work but it won't work. I have used different SIM cards to know what was going on with it but it won't work again. I have tried everything hardwarely possible but it appears all the effort and time are to no avail. Therfore, hovatek please kindly help me. Even if you would ask for token I will pay. The phone was bought UK used last month. When I bought it, I don't have the second SIM with me to test it works. Upon inserting the second second, I discovered that it did not work. It ought to have given a message that second SIM is not inserted, but no, it doesn't show any sign of second SIM in the network bar.

Start by checking the bands supported by the phone.
Install Shortcut Master (lite) from playstore .
Use Method 3 @ https://www.hovatek.com/forum/thread-664.html as a guide to using the app
Go to EngineerMode from which you can go to BandSelect or BandMode .
Lets see screenshots of that screen
This is the screen shot of the shortcut master I did not see engineer mode on the list.
Attached Files
.png
Screenshot_2018-10-12-05-54-28.png
Size: 117.92 KB / Downloads: 7
freshtyt
freshtyt
freshtyt
Senior Member
2,949
12-10-2018, 04:03 PM
#9
(12-10-2018, 05:59 AM)abbey2u This is the screen shot of the shortcut master I did not see engineer mode on the list.

download engineering mode apk from playstore or from the link @ https://play.google.com/store/apps/detai...rter&hl=en
launch it > MTK settings > band mode
take a screenshot of what you see there
abbey2u
abbey2u
abbey2u
Senior Member
129
13-10-2018, 03:08 AM
#10



(12-10-2018, 04:03 PM)freshtyt
(12-10-2018, 05:59 AM)abbey2u This is the screen shot of the shortcut master I did not see engineer mode on the list.

download engineering mode apk from playstore or from the link @ https://play.google.com/store/apps/detai...rter&hl=en
launch it > MTK settings > band mode
take a screenshot of what you see there
These are the screen shots of the engineer mode
Attached Files
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Screenshot_2018-10-13-02-57-16.png
Size: 50.55 KB / Downloads: 3
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Screenshot_2018-10-13-02-57-33.png
Size: 19.44 KB / Downloads: 1
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Screenshot_2018-10-13-02-58-56.png
Size: 51.14 KB / Downloads: 3
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Screenshot_2018-10-13-02-58-35.png
Size: 117.2 KB / Downloads: 3
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