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Please help: TECNO CA7 not booting

Please help: TECNO CA7 not booting

Solcentay17
Solcentay17
Solcentay17
Newbie
3
12-10-2018, 10:12 PM
#1



Please I need help, my Tecno CA7 stopped coming up since about 12 hours ago. The only thing it does is to shown CAMON on the screen and it remains like.
This post was last modified: 12-10-2018, 11:00 PM by Solcentay17. Edit Reason: So that there can be more responses
hovatek
hovatek
hovatek
Administrator
49,570
13-10-2018, 11:48 AM
#2
(12-10-2018, 10:12 PM)Solcentay17 Please I need help, my Tecno CA7 stopped coming up since about 12 hours ago. The only thing it does is to shown CAMON on the screen and it remains like.

What were you doing on the phone before this issue started?
Have you tried doing a factory reset?

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Solcentay17
Solcentay17
Solcentay17
Newbie
3
13-10-2018, 01:51 PM
#3
(13-10-2018, 11:48 AM)hovatek
(12-10-2018, 10:12 PM)Solcentay17 Please I need help, my Tecno CA7 stopped coming up since about 12 hours ago. The only thing it does is to shown CAMON on the screen and it remains like.

What were you doing on the phone before this issue started?
Have you tried doing a factory reset? 

I only restarted it when I discovered it was hanging. It is not displaying any tool. It is only trying to start but it does not go beyond that for more than 24 hours.
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
13-10-2018, 02:26 PM
#4
Try the factory reset
Solcentay17
Solcentay17
Solcentay17
Newbie
3
13-10-2018, 09:40 PM
#5



(13-10-2018, 02:26 PM)EMMANUS Try the factory reset

Thank you. The challenge is that it is not even booting, so how do I do factory reset on it?
xerxes
xerxes
xerxes
Senior Member
8,355
13-10-2018, 10:18 PM
#6
(13-10-2018, 09:40 PM)Solcentay17
(13-10-2018, 02:26 PM)EMMANUS
Try the factory reset


Thank you. The challenge is that it is not even booting, so how do I do factory reset on it?

You can factory reset via recovery mode. See https://www.hovatek.com/forum/thread-479.html
Do you have a box or dongle like CM2 or NCK box?

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