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gionee a1 plus

gionee a1 plus

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Suleiman01
Suleiman01
Suleiman01
Enthusiastic Member
8
20-10-2018, 02:42 PM
#1



pls help me out my gionee a1 plus crash after I downloaded an update I saw on d system update on 18/10/2018 nd my phone was unable to boot to normal it's only showing gionee logo whenever I try to put it on, den I try to take it out to repair fortunately the repair was successful the phone was able to boot normal.... bt the problem am facing now was that my phone system  is to slow compared to how it was before it crash. pls is they anything I can do to make my phone speed back to normal...?? pls help out I so much love my phone 
freshtyt
freshtyt
freshtyt
Senior Member
2,949
20-10-2018, 04:20 PM
#2
(20-10-2018, 02:42 PM)Suleiman01 pls help me out my gionee a1 plus crash after I downloaded an update I saw on d system update on 18/10/2018 nd my phone was unable to boot to normal it's only showing gionee logo whenever I try to put it on, den I try to take it out to repair fortunately the repair was successful the phone was able to boot normal.... bt the problem am facing now was that my phone system  is to slow compared to how it was before it crash. pls is they anything I can do to make my phone speed back to normal...?? pls help out I so much love my phone 

factory reset the phone
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
20-10-2018, 08:58 PM
#3
post a screenshot of the details of the phone. Settings>about
Suleiman01
Suleiman01
Suleiman01
Enthusiastic Member
8
20-10-2018, 11:29 PM
#4
dis is d screen shot about d phone
Suleiman01
Suleiman01
Suleiman01
Enthusiastic Member
8
20-10-2018, 11:32 PM
#5



pls hw can I add d screen shot, I try through d add attachment
Attached Files
.png
Screenshot_20181020-232733.png
Size: 123.21 KB / Downloads: 7
xerxes
xerxes
xerxes
Senior Member
8,355
21-10-2018, 01:02 PM
#6
(20-10-2018, 11:32 PM)Suleiman01 pls hw can I add d screen shot, I try through d add attachment

Did you try factory resetting the phone as @freshtyt suggested?

Sent from my M5 mini using Hovatek Mobile
Suleiman01
Suleiman01
Suleiman01
Enthusiastic Member
8
21-10-2018, 03:31 PM
#7
yes I have already factory reset d phone bt d phone is still slow
hovatek
hovatek
hovatek
Administrator
49,570
22-10-2018, 06:12 AM
#8
(21-10-2018, 03:31 PM)Suleiman01 yes I have already factory reset d phone bt d phone is still slow

Is the current Build Number the same thing as what you had before installing the update?

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Suleiman01
Suleiman01
Suleiman01
Enthusiastic Member
8
22-10-2018, 09:21 AM
#9
sorry I didn't notice the build number, but the update wasn't successful bcoz the phone crash while installing the update
Suleiman01
Suleiman01
Suleiman01
Enthusiastic Member
8
22-10-2018, 09:32 AM
#10



or should I factory reset the phone again so as to take note of the build number
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