Hovatek Forum MOBILE Android [Please help] Unlock Susan android phone pin code
Can't login? Please, reset your password.
Hovatek is recruiting! Apply Now


[Please help] Unlock Susan android phone pin code

[Please help] Unlock Susan android phone pin code

Pages (2): 1 2 Next
james bwalya
james bwalya
james bwalya
Respected Member
112
10-11-2018, 07:54 AM
#1



I have Susan model C2 of which I forgot my pin code. Am kindly asking for your help on how I can reset my pin code. Thanks in advance.
X3non
X3non
X3non
Recognized Contributor
22,062
10-11-2018, 08:35 AM
#2
(10-11-2018, 07:54 AM)james bwalya I have Susan model C2 of which I forgot my pin code. Am kindly asking for your help on how I can reset my pin code. Thanks in advance.

Do you know the chipset of the phone? (Mtk or SPD?)
Try booting into recovery mode using either mtk or spd method at https://www.hovatek.com/forum/thread-479.html then perform a factory reset in recovery mode
james bwalya
james bwalya
james bwalya
Respected Member
112
10-11-2018, 09:09 AM
#3
my phone's chip set is spd but when I Try booting into recovery mode,only a phone with exclamation mark shows up
X3non
X3non
X3non
Recognized Contributor
22,062
10-11-2018, 01:46 PM
#4
(10-11-2018, 09:09 AM)james bwalya my phone's chip set is spd but when I Try booting into recovery mode,only a phone with exclamation mark shows up

When you get to the explanation mark screen, Press Power button + Volume up (increase) button then release both. That should get you into recovery mode
james bwalya
james bwalya
james bwalya
Respected Member
112
10-11-2018, 04:01 PM
#5



I have tried but still stuck on exclamation mark screen. and when I Try the power and volume up keys,only the factory testing mode is showing up no option for factory reset.
phonesurgeon
phonesurgeon
phonesurgeon
Senior Member
192
10-11-2018, 05:01 PM
#6
(10-11-2018, 04:01 PM)james bwalya I have tried but still stuck on exclamation mark screen. and when I Try the power and volume up keys,only the factory testing mode is showing up no option for factory reset.

Download a firmware for the device and flash it

Sent from my GT-N7100 using Tapatalk
james bwalya
james bwalya
james bwalya
Respected Member
112
10-11-2018, 06:44 PM
#7
help me with the link where I can download the firmware.
X3non
X3non
X3non
Recognized Contributor
22,062
10-11-2018, 09:04 PM
#8
(10-11-2018, 04:01 PM)james bwalya I have tried but still stuck on exclamation mark screen. and when I Try the power and volume up keys,only the factory testing mode is showing up no option for factory reset.

select Factory Test Mode 
then check if you can see "RESEARCH"
if you do then select Research > Recovery > Wipe Data / Factory Reset 
then reboot and pin should be cleared


(10-11-2018, 06:44 PM)james bwalya help me with the link where I can download the firmware.

ran a quick search.. nothing came up
do you have access to another working susan c2 phone?
did you by any chance enable USB debugging on this phone before it got locked?
This post was last modified: 10-11-2018, 09:06 PM by X3non.
james bwalya
james bwalya
james bwalya
Respected Member
112
11-11-2018, 08:12 AM
#9
The factory testing mode options are
Full phone test
view phone test results
Item test
BT EUT
cup calibrate
exit

and the USB debugging was not enabled on this p The factory testing mode options are
Full phone test
view phone test results
Item test
BT EUT
cup calibrate
exit

and the USB debugging was not enabled on this The factory testing mode options are
Full phone test
view phone test results
Item test
BT EUT
cup calibrate
exit

I have no access to the working phone of Susan c2 and the USB debugging was not enabled on this phone before it got locked?
X3non
X3non
X3non
Recognized Contributor
22,062
11-11-2018, 12:54 PM
#10



(11-11-2018, 08:12 AM)james bwalya The factory testing mode options are
...
Your only option now will be to use a hardware box / dongle (such as CM2, miracle box, NCK box pro, etc) to read or reset the lock
Pages (2): 1 2 Next
Users browsing this thread:
 1 Guest(s)
Users browsing this thread:
 1 Guest(s)
YtWhTl
live chat
whatsapp telegram instagram