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Shaine Madrid Asensio
Shaine Madrid Asensio
Shaine Madrid Asensio
Techie Member
44
19-11-2018, 03:28 PM
#1



hey family i went to settings and did software upgrade on my infinix x571 <INFINIX NOTE 4 PRO> SO after installing the upgrade the phone cannot operate once it switches the backlight unless i restart the phone i went to the settings and then i did software upgrade using wifi and so the phone only works when i switch it on and when i let the screen to go off,it cannot respond unless i switch it off again
X3non
X3non
X3non
Recognized Contributor
22,062
19-11-2018, 03:49 PM
#2
(19-11-2018, 03:28 PM)Shaine Madrid Asensio hey family i went to settings and did software upgrade on my infinix x571 <INFINIX NOTE 4 PRO> SO after installing the upgrade the phone cannot operate once it switches the backlight unless i restart the phone i went to the settings and then i did software upgrade using wifi and so the phone only works when i switch it on and when i let the screen to go off,it cannot respond unless i switch it off again

seems like a bug in the update. either you return to previous rom build or wait till infinix releases another update [which may or may not fix this bug]
what's the current build number of the phone?
do you remember the previous build number on the phone before updating it?
Shaine Madrid Asensio
Shaine Madrid Asensio
Shaine Madrid Asensio
Techie Member
44
19-11-2018, 05:45 PM
#3
okay i don rem the previous one but the current one is x571-h5311A-0-180530V163..........||how do you return to the previous one
xerxes
xerxes
xerxes
Senior Member
8,355
19-11-2018, 07:51 PM
#4
(19-11-2018, 05:45 PM)Shaine Madrid Asensio okay i don rem the previous one but the current one is x571-h5311A-0-180530V163..........||how do you return to the previous one

Backup your phone's current firmware using miracle box @ https://www.hovatek.com/forum/thread-13347.html [use the latest version @ https://www.hovatek.com/forum/thread-15700.html ]
Download and try flashing boot.img, recovery.img and system.img only from the firmware with this build "X571-H5311A-N-180223V30" @ https://www.hovatek.com/forum/thread-20228.html

Sent from my M5 mini using Hovatek Mobile
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