infinix hot 4 isn't unzipping OTA update package
infinix hot 4 isn't unzipping OTA update package
(26-06-2019, 03:51 PM)Esquilaxm Recently upgraded to nougat (about 1.4gb download) and found that the system update app found another update on top of that, as seen in the screenshot provided.
I tapped downloaded and install while leaving it to charge but it failed to unzip the package afterwards and told me to download and try again. So I did but now it's just stuck on the "unzipping package" part.
Please help. Thank you.
edit: it just gave the same error. Unzip failed, check the update and download and try again.
(26-06-2019, 05:33 PM)X3nonI didn't receive email notification of this reply so this morning I just tried downloading again while I was getting ready to head out. I then checked my phone after a class ended and it had the Install option. So I tapped that and the phone went to the Infinix logo and had the blue bar showing progress.(26-06-2019, 03:51 PM)Esquilaxm Recently upgraded to nougat (about 1.4gb download) and found that the system update app found another update on top of that, as seen in the screenshot provided.
I tapped downloaded and install while leaving it to charge but it failed to unzip the package afterwards and told me to download and try again. So I did but now it's just stuck on the "unzipping package" part.
Please help. Thank you.
edit: it just gave the same error. Unzip failed, check the update and download and try again.
try the fix @ https://www.hovatek.com/forum/thread-19770.html
but looking at the build number on your screenshot, it's likely you'll get another prompt to install another update immediately after installing the current update
you could backup your current firmware using the guide @ https://www.hovatek.com/forum/thread-13347.html
then download X557-H807AD-N-190220V181 firmware (seems to be latest from infinix) @ https://drive.google.com/file/d/1WlDNE2h...vYoTa/view and flash using sp flash tool @ https://www.hovatek.com/forum/thread-159.html
Quote:"but looking at the build number on your screenshot, it's likely you'll get another prompt to install another update immediately after installing the current update"
(27-06-2019, 08:46 AM)Esquilaxm ...I plugged in the charger and returned to class while that was happening and later checked back and now it has the Infinix logo (i.e. the boot screen) with no blue bar. Which I take to mean the process is complete but it's stuck on this screen now and has been for over a hour. Is it safe to do a hard reboot? Should I wait it out? Or take it home and just flash the latest update, after downloading it to my computer? Or would I have to flash the 1.4gb build first (which I would download from the Hovatek forums)? ...
(27-06-2019, 08:46 AM)Esquilaxm ...Can you tell me why that is? Is my build shown in that screenshot the 3rd last build? (so after this update I would have one more...?)
(27-06-2019, 11:52 AM)Esquilaxm ok it's been about 4 hours now.
I'll just flash the update you linked. In the SP Flash Tool, what would I be selecting? Android? Recovery? Bootimg?
the firmware backup is still useful even if the latest update didn't go properly? Ok I'll back that up too, I'll be back in a couple hours with updates
(27-06-2019, 11:59 AM)freshtyt tick everything when flashing, untick preloader and flash using download only in sp flash tool, and yes firmware backup is useful even if the update didn't go properlyWon't that result in data loss from my phone? I'd like to avoid that, could we put that as plan B?
(27-06-2019, 01:23 PM)Esquilaxm ...