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[Please help] My laptop VRAM is reading 0mb after windows 10 installation

[Please help] My laptop VRAM is reading 0mb after windows 10 installation

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Ayibaebi
Ayibaebi
Ayibaebi
Experienced Member
87
12-01-2020, 10:09 PM
#11



It didn't install. I just upgraded to windows 10 and the drivers are meant for windows 7.
freshtyt
freshtyt
freshtyt
Senior Member
2,949
13-01-2020, 02:17 AM
#12
(12-01-2020, 10:09 PM)Ayibaebi It didn't install. I just upgraded to windows 10 and the drivers are meant for windows 7.

download and install BIOS update from the dell website
install the driver executable, the first installation process is more of an extraction process and it extracts to C:\Dell\Drivers\5PFY2\*
then manually update microsoft basic adapter, let it search through the folder where the display driver .exe extracted to
Ayibaebi
Ayibaebi
Ayibaebi
Experienced Member
87
14-01-2020, 03:14 AM
#13
The BIOS is up to date..
I'm actually thinking of formatting the system and reflashing windows 10
This post was last modified: 14-01-2020, 09:50 AM by Ayibaebi.
freshtyt
freshtyt
freshtyt
Senior Member
2,949
14-01-2020, 10:05 AM
#14
(14-01-2020, 03:14 AM)Ayibaebi The BIOS is up to date..
I'm actually thinking of formatting the system and reflashing windows 10

bios is upto date, what about the manual driver installation?
reinstalling windows will not make any difference
Ayibaebi
Ayibaebi
Ayibaebi
Experienced Member
87
14-01-2020, 01:33 PM
#15



I've tried them but still got the same issue
freshtyt
freshtyt
freshtyt
Senior Member
2,949
14-01-2020, 07:04 PM
#16
(14-01-2020, 01:33 PM)Ayibaebi I've tried them but still got the same issue

attach a full screenshot showing the error and where it occurred during the manual driver installation
meanwhile what about the other methods? check the post @ https://www.hovatek.com/forum/thread-318...#pid185395
Ayibaebi
Ayibaebi
Ayibaebi
Experienced Member
87
14-01-2020, 11:34 PM
#17
Right now, the laptop is no longer coming up again... It gets stuck at a point when i switch it on
xerxes
xerxes
xerxes
Senior Member
8,355
15-01-2020, 09:09 AM
#18
(14-01-2020, 11:34 PM)Ayibaebi Right now, the laptop is no longer coming up again... It gets stuck at a point when i switch it on

Maybe the OS has crashed.
Attach the screenshot of the error in stuck state let’s take a look.
freshtyt
freshtyt
freshtyt
Senior Member
2,949
15-01-2020, 03:43 PM
#19
(14-01-2020, 11:34 PM)Ayibaebi Right now, the laptop is no longer coming up again... It gets stuck at a point when i switch it on

how did this happen? and when you say not coming up again, does that means that the pc doesn't respond to power button or it powers on and displays the bios screen but windows goes all black?
Ayibaebi
Ayibaebi
Ayibaebi
Experienced Member
87
15-01-2020, 06:58 PM
#20



It just got stuck at that window icon (when it's loading). I've formatted and installed new windows 10 but I'm still having the same issue.
This post was last modified: 15-01-2020, 07:13 PM by Ayibaebi.
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