Hovatek Forum MOBILE Android [Please help] Infinix hot note Not switching on
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[Please help] Infinix hot note Not switching on

[Please help] Infinix hot note Not switching on

cashruns
cashruns
cashruns
Newbie
3
30-05-2015, 08:56 AM
#1



Hi, I'm new to this forum. 
I purchased an infinix hot note 2 day ago and have been using it since. This morning.  I got another sim card and wanted to replace the one I had with the new one. After replacing the sim. I got error that "no sim inserted " I tried couple of times like 4 times it didn't work. I put back the old siM and tried powering the phone on. But it never came on. It looks like its bricked. I didn't flash or install any custom rom. So I don't understand how the phone will just not power on. My battery was at 88%
cashruns@gmail.com
hovatek
hovatek
hovatek
Administrator
49,570
30-05-2015, 09:44 AM
#2
(30-05-2015, 08:56 AM)cashruns Hi, I'm new to this forum. 
I purchased an infinix hot note 2 day ago and have been using it since. This morning.  I got another sim card and wanted to replace the one I had with the new one. After replacing the sim. I got error that "no sim inserted " I tried couple of times like 4 times it didn't work. I put back the old siM and tried powering the phone on. But it never came on. It looks like its bricked. I didn't flash or install any custom rom. So I don't understand how the phone will just not power on. My battery was at 88%
cashruns@gmail.com

so is the phone totally dead as in no sign of life at all?

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cashruns
cashruns
cashruns
Newbie
3
30-05-2015, 09:50 AM
#3
(30-05-2015, 09:44 AM)hovatek
(30-05-2015, 08:56 AM)cashruns Hi, I'm new to this forum. 
I purchased an infinix hot note 2 day ago and have been using it since. This morning.  I got another sim card and wanted to replace the one I had with the new one. After replacing the sim. I got error that "no sim inserted " I tried couple of times like 4 times it didn't work. I put back the old siM and tried powering the phone on. But it never came on. It looks like its bricked. I didn't flash or install any custom rom. So I don't understand how the phone will just not power on. My battery was at 88%
cashruns@gmail.com

so is the phone totally dead as in no sign of life at all?

Yes it's totally dead. Wen I connect it to the laptop it doesn't make any sound.
hovatek
hovatek
hovatek
Administrator
49,570
30-05-2015, 10:04 AM
#4
(30-05-2015, 09:50 AM)cashruns Yes it's totally dead. Wen I connect it to the laptop it doesn't make any sound.

I would advise you return the phone if its still under warranty because some Hot Notes we've come across have factory defects (especially power issues)
try charging the battery for 4 hours. if it still doesnt boot then let me know if you wish to proceed with our guide to attempt to fix it or return it

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
cashruns
cashruns
cashruns
Newbie
3
30-05-2015, 10:40 AM
#5



(30-05-2015, 10:04 AM)hovatek
(30-05-2015, 09:50 AM)cashruns Yes it's totally dead. Wen I connect it to the laptop it doesn't make any sound.

I would advise you return the phone if its still under warranty because some Hot Notes we've come across have factory defects (especially power issues)
try charging the battery for 4 hours. if it still doesnt boot then let me know if you wish to proceed with our guide to attempt to fix it or return it
It's still connected to tbe charger as I'm typing and it's close to 4 hours If not more. I ve been awake since 6am
hovatek
hovatek
hovatek
Administrator
49,570
30-05-2015, 03:43 PM
#6
(30-05-2015, 10:40 AM)cashruns It's still connected to tbe charger as I'm typing and it's close to 4 hours If not more. I ve been awake since 6am

download X551 stock backup @ https://www.hovatek.com/forum/thread-533.html and flash using Sp flash tool @ https://www.hovatek.com/forum/thread-159.html

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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