Hovatek Forum MOBILE Android [Downloads] Tecno p9 WiFi hotspot problem
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[Downloads] Tecno p9 WiFi hotspot problem

[Downloads] Tecno p9 WiFi hotspot problem

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Ifeanyilawrence
Ifeanyilawrence
Ifeanyilawrence
Techie Member
44
15-09-2015, 12:22 PM
#21



v5.1352.01
hovatek
hovatek
hovatek
Administrator
49,570
15-09-2015, 03:07 PM
#22
(15-09-2015, 12:22 PM)Ifeanyilawrence v5.1352.01

use another PC (preferably Windows 7) and flash all files
let me know if flashing is successful

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Ifeanyilawrence
Ifeanyilawrence
Ifeanyilawrence
Techie Member
44
16-09-2015, 05:26 AM
#23
Good morning. I did a firmware upgrade and the phone booted up and I can even hear the low battery sound but the screen is still black. I think the screen is faulty, which is a hardware issue
hovatek
hovatek
hovatek
Administrator
49,570
16-09-2015, 11:41 AM
#24
(16-09-2015, 05:26 AM)Ifeanyilawrence Good morning. I did a firmware upgrade and the phone booted up and I can even hear the low battery sound but the screen is still black. I think the screen is faulty, which is a hardware issue

quite possible.
switch off the phone and connect it to a power source. check if it shows the charging icon

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Ifeanyilawrence
Ifeanyilawrence
Ifeanyilawrence
Techie Member
44
16-09-2015, 09:54 PM
#25



The charging icon is not showing
hovatek
hovatek
hovatek
Administrator
49,570
17-09-2015, 11:54 AM
#26
(16-09-2015, 09:54 PM)Ifeanyilawrence The charging icon is not showing

maybe its a screen issue then

Note!
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Ifeanyilawrence
Ifeanyilawrence
Ifeanyilawrence
Techie Member
44
17-09-2015, 06:11 PM
#27
So, I have to take it to a repair centre? Couldn't it be something like black screen of death?
This post was last modified: 17-09-2015, 06:11 PM by Ifeanyilawrence.
hovatek
hovatek
hovatek
Administrator
49,570
17-09-2015, 09:06 PM
#28
(17-09-2015, 06:11 PM)Ifeanyilawrence So, I have to take it to a repair centre? Couldn't it be something like black screen of death?

very unlikely.
here's an article on the Black Screen of Death in Android @ https://www.hovatek.com/blog/how-to-fix-...eath-bsod/
if its due to a software or lagging issue, the phone should at least show a charging sign when switched off.
it should be able to boot into recovery mode. the screen should at least display in both scenarios unless the display is faulty

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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