Hovatek Forum MOBILE Android [Please help] problem with tecno d3
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[Please help] problem with tecno d3

[Please help] problem with tecno d3

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ghazza
ghazza
ghazza
Junior Member
21
08-02-2016, 10:07 AM
#1



hello hovatek, i have a problem with my d3 tecno phone. the phone keep rebooting and it ends up on tecno logo. I tried to flash it with sp flash tools but it fails since it can't be recognized. Need your help pls.
update 1: i have already installed vcom drivers on my computer.
update 2:the phone fails to boot on recovery
hovatek
hovatek
hovatek
Administrator
49,570
08-02-2016, 11:34 AM
#2
(08-02-2016, 10:07 AM)ghazza hello hovatek, i have a problem with my d3 tecno phone. the phone keep rebooting and it ends up on tecno logo. I tried to flash it with sp flash tools but it fails since it can't be recognized. Need your help pls.
update 1: i have already installed vcom drivers on my computer.
update 2:the phone fails to boot on recovery

Install vcom drivers using the guide @ https://www.hovatek.com/forum/thread-440...5CXnR.dpbs and flash using sp flash tool @ https://www.hovatek.com/forum/thread-159...5CXnR.dpbs

Note!
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ghazza
ghazza
ghazza
Junior Member
21
08-02-2016, 04:05 PM
#3
(08-02-2016, 11:34 AM)hovatek
(08-02-2016, 10:07 AM)ghazza hello hovatek, i have a problem with my d3 tecno phone. the phone keep rebooting and it ends up on tecno logo. I tried to flash it with sp flash tools but it fails since it can't be recognized. Need your help pls.
update 1: i have already installed vcom drivers on my computer.
update 2:the phone fails to boot on recovery

Install vcom drivers using the guide @ https://www.hovatek.com/forum/thread-440...5CXnR.dpbs and flash using sp flash tool @ https://www.hovatek.com/forum/thread-159...5CXnR.dpbs

thanks for the reply, i followed your guide but still have the problem. When i connect phone its not detected by flashtool but instead it keeps booting and ends up in tecno logo in blue
hovatek
hovatek
hovatek
Administrator
49,570
08-02-2016, 09:01 PM
#4
(08-02-2016, 04:05 PM)ghazza thanks for the reply, i followed your guide but still have the problem. When i connect phone its not detected by flashtool but instead it keeps booting and ends up in tecno logo in blue

Was the phone on or off when you connected to PC for flashing?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
ghazza
ghazza
ghazza
Junior Member
21
09-02-2016, 09:33 AM
#5



(08-02-2016, 09:01 PM)hovatek
(08-02-2016, 04:05 PM)ghazza thanks for the reply, i followed your guide but still have the problem. When i connect phone its not detected by flashtool but instead it keeps booting and ends up in tecno logo in blue

Was the phone on or off when you connected to PC for flashing?
off
hovatek
hovatek
hovatek
Administrator
49,570
09-02-2016, 12:21 PM
#6
(09-02-2016, 09:33 AM)ghazza off

Hold the Volume increase button when connecting to PC for flashing

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ghazza
ghazza
ghazza
Junior Member
21
10-02-2016, 10:34 AM
#7
(09-02-2016, 12:21 PM)hovatek
(09-02-2016, 09:33 AM)ghazza off

Hold the Volume increase button when connecting to PC for flashing

tried, the device succeeds to install drivers but flashtool fails to recognize it. The phone seems to be of spreadtrum type. Is there any possibility to flash this way? if so please share with me the firmware.
hovatek
hovatek
hovatek
Administrator
49,570
10-02-2016, 03:28 PM
#8
(10-02-2016, 10:34 AM)ghazza tried, the device succeeds to install drivers but flashtool fails to recognize it. The phone seems to be of spreadtrum type. Is there any possibility to flash this way? if so please share with me the firmware.

Oh. If it's Spreadtrum then you'll need the pac file.
Launch device manager then connect the phone. What does it get detected as?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
ghazza
ghazza
ghazza
Junior Member
21
10-02-2016, 03:49 PM
#9
(10-02-2016, 03:28 PM)hovatek
(10-02-2016, 10:34 AM)ghazza tried, the device succeeds to install drivers but flashtool fails to recognize it. The phone seems to be of spreadtrum type. Is there any possibility to flash this way? if so please share with me the firmware.

Oh. If it's Spreadtrum then you'll need the pac file.
Launch device manager then connect the phone. What does it get detected as?

its detected as sprd com enumerator. Can you please share with me the link for the file? can we use the same method as mediatek to flash it?
hovatek
hovatek
hovatek
Administrator
49,570
10-02-2016, 09:12 PM
#10



(10-02-2016, 03:49 PM)ghazza its detected as sprd com enumerator. Can you please share with me the link for the file? can we use the same method as mediatek to flash it?

It really is Spreadtrum based. We don't have the pac file. It's not the same method as Mediatek

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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