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[Please help] GALAXY NOTE 1

[Please help] GALAXY NOTE 1

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Adonso
Adonso
Adonso
Respected Member
116
26-05-2016, 11:20 AM
#1



Please i cant hear anything when I make or receive a call on my galaxy note 1. SIM is tested and working normal on another phone. phone's mic is tested with voice recorder and working too. any help please?
matybazz
matybazz
matybazz
Senior Member
2,289
26-05-2016, 04:37 PM
#2
(26-05-2016, 11:20 AM)Adonso Please i cant hear anything when I make or receive a call on my galaxy note 1. SIM is tested and working normal on another phone. phone's mic is tested with voice recorder and working too. any help please?

What bout in loudspeaker mode when making a call?
Adonso
Adonso
Adonso
Respected Member
116
27-05-2016, 09:05 AM
#3
it is the same for loud speaker also.
X3non
X3non
X3non
Recognized Contributor
22,062
27-05-2016, 09:35 PM
#4
(27-05-2016, 09:05 AM)Adonso it is the same for loud speaker also.

after testing with recorder, did you hear what you recorded?
also try making a call using an ear piece
Adonso
Adonso
Adonso
Respected Member
116
28-05-2016, 08:45 AM
#5



yes i heard the recording well after recording. it was normal. when i use ear piece the result is the same
matybazz
matybazz
matybazz
Senior Member
2,289
28-05-2016, 10:20 AM
#6
(28-05-2016, 08:45 AM)Adonso yes i heard the recording well after recording. it was normal. when i use ear piece the result is the same

So this only happens when you make calls?
Adonso
Adonso
Adonso
Respected Member
116
28-05-2016, 11:13 AM
#7
Yes Please
matybazz
matybazz
matybazz
Senior Member
2,289
28-05-2016, 02:32 PM
#8
(28-05-2016, 11:13 AM)Adonso Yes Please

Ok its one of two things its either your phones earpiece that has issue or firmware either way try a factory reset if it doesnt then you should visit a hardware store
X3non
X3non
X3non
Recognized Contributor
22,062
28-05-2016, 03:05 PM
#9
(28-05-2016, 11:13 AM)Adonso Yes Please

Also
* ensure to check that the device isnt muted when making calls
* try restarting the phone and see if it persist
* if it does then try doing a factory reset
This post was last modified: 28-05-2016, 03:07 PM by X3non.
Adonso
Adonso
Adonso
Respected Member
116
30-05-2016, 08:37 AM
#10



(28-05-2016, 03:05 PM)X3non
(28-05-2016, 11:13 AM)Adonso Yes Please

Also
* ensure to check that the device isnt muted when making calls
* try restarting the phone and see if it persist
* if it does then try doing a factory reset

thanks. i have done a factory reset. i have even flashed the phone with Odin completely. issue was not fixed
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