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Tecno P9 4.2 Userdata and cache

Tecno P9 4.2 Userdata and cache

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itsbad
itsbad
itsbad
Junior Member
17
05-07-2016, 01:48 PM
#1



Dear Team,

I formatted a tecno P9 4.2 hoping to restore it with the mtk backup i got from hovatek, but i started having boot issues cos i didnt have the Userdata and Cache in the downloaded rom.

could you advise me on what to do?
hovatek
hovatek
hovatek
Administrator
49,570
05-07-2016, 04:59 PM
#2
(05-07-2016, 01:48 PM)itsbad Dear Team,

I formatted a tecno P9 4.2 hoping to restore it with the mtk backup i got from hovatek, but i started having boot issues cos i didnt have the Userdata and Cache in the downloaded rom.

could you advise me on what to do?

They're optional files. Just do a factory reset in recovery mode

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itsbad
itsbad
itsbad
Junior Member
17
05-07-2016, 05:39 PM
#3
They're optional files. Just do a factory reset in recovery mode
[/quote]

The phone isnt responding to any button pressed; it just shows tecno then reboots; i cant even access recovery or factory mode
hovatek
hovatek
hovatek
Administrator
49,570
05-07-2016, 09:08 PM
#4
(05-07-2016, 05:39 PM)itsbad The phone isnt responding to any button pressed; it just shows tecno then reboots; i cant even access recovery or factory mode

what button combo did you use?

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itsbad
itsbad
itsbad
Junior Member
17
05-07-2016, 10:04 PM
#5



volume up then power button for recovery, volume down plus power button for factory mode, but notwithstanding, the phone's just unresponsive, it keeps refusing to boot system or recovery, it just keeps rebooting every 5 seconds at the Tecno boot logo
This post was last modified: 05-07-2016, 10:07 PM by itsbad.
hovatek
hovatek
hovatek
Administrator
49,570
06-07-2016, 08:59 PM
#6
(05-07-2016, 10:04 PM)itsbad volume up then power button for recovery, volume down plus power button for factory mode, but notwithstanding, the phone's just unresponsive, it keeps refusing to boot system or recovery, it just keeps rebooting every 5 seconds at the Tecno boot logo

ok. does it show the charging sign when switched off and connected to power? and whats the battery %?

Note!
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itsbad
itsbad
itsbad
Junior Member
17
09-07-2016, 02:51 PM
#7
(06-07-2016, 08:59 PM)hovatek
(05-07-2016, 10:04 PM)itsbad volume up then power button for recovery, volume down plus power button for factory mode,  but notwithstanding, the phone's just unresponsive, it keeps refusing to boot system  or recovery, it just keeps rebooting every 5 seconds at the Tecno boot logo

ok. does it show the charging sign when switched off and connected to power? and whats the battery %?

its totally unresponsive cos the battery's now low, so It doesnt charge when powered down, unless i unsolder the battery's + terminal, plug in the charger, then re-insert the battery's terminal after 30 seconds, and instead of charging, it boots up, gets stuck at Tecno logo, then reboots
This post was last modified: 09-07-2016, 02:51 PM by itsbad.
hovatek
hovatek
hovatek
Administrator
49,570
09-07-2016, 06:52 PM
#8
(09-07-2016, 02:51 PM)itsbad its totally unresponsive cos the battery's now low, so It doesnt charge when powered down, unless i unsolder the battery's + terminal, plug in the charger, then re-insert the battery's terminal after 30 seconds, and instead of charging, it boots up, gets stuck at Tecno logo, then reboots

can you get access to a working phone of the same model?

Note!
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itsbad
itsbad
itsbad
Junior Member
17
12-07-2016, 05:52 PM
#9
(09-07-2016, 06:52 PM)hovatek
(09-07-2016, 02:51 PM)itsbad its totally unresponsive cos the battery's now low, so It doesnt charge when powered down, unless i unsolder the battery's + terminal, plug in the charger, then re-insert the battery's terminal after 30 seconds, and instead of charging, it boots up, gets stuck at Tecno logo, then reboots

can you get access to a working phone of the same model?

nope
hovatek
hovatek
hovatek
Administrator
49,570
13-07-2016, 11:43 AM
#10



(12-07-2016, 05:52 PM)itsbad nope

we'll work on an alternative firmware

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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