Hovatek Forum HARDWARE Repairs infinix x511 touch does not respond
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infinix x511 touch does not respond

infinix x511 touch does not respond

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nesh_samurai
nesh_samurai
nesh_samurai
Enthusiastic Member
7
21-09-2016, 04:38 AM
#1



hi, I have the infinix x551 model 16gb + 1gb ram, the touch screen was not responding so i got the stock rom download from your site and flashed the phone as per the guide. at first it got stack on the start up loop(I had used the format all + download option ). I then did another flash and it did start up but the touch screen does not work. please help  Sad Sad Sad Sad Sad
matybazz
matybazz
matybazz
Senior Member
2,289
21-09-2016, 11:16 AM
#2
(21-09-2016, 04:38 AM)nesh_samurai hi, I have the infinix x551 model 16gb + 1gb ram, the touch screen was not responding so i got the stock rom download from your site and flashed the phone as per the guide. at first it got stack on the start up loop(I had used the format all + download option ). I then did another flash and it did start up but the touch screen does not work. please help  Sad Sad Sad Sad Sad

Do you have a crack on the calibrator.
Its possible its a hardware issue
nesh_samurai
nesh_samurai
nesh_samurai
Enthusiastic Member
7
21-09-2016, 11:28 AM
#3
(21-09-2016, 11:16 AM)matybazz
(21-09-2016, 04:38 AM)nesh_samurai hi, I have the infinix x551 model 16gb + 1gb ram, the touch screen was not responding so i got the stock rom download from your site and flashed the phone as per the guide. at first it got stack on the start up loop(I had used the format all + download option ). I then did another flash and it did start up but the touch screen does not work. please help  Sad Sad Sad Sad Sad

Do you have a crack on the calibrator.
Its possible its a hardware issue

@matybazz No there is no crack neither have i dropped it.. sadly it has just bricked it does not charge nor power on 
matybazz
matybazz
matybazz
Senior Member
2,289
21-09-2016, 02:19 PM
#4
(21-09-2016, 11:28 AM)nesh_samurai No there is no crack neither have i dropped it.. sadly it has just bricked it does not charge nor power on 

Do the soft keys work like back, menu..?
ALBA
ALBA
ALBA
Senior Member
550
21-09-2016, 02:57 PM
#5



(21-09-2016, 11:28 AM)nesh_samurai
(21-09-2016, 11:16 AM)matybazz
(21-09-2016, 04:38 AM)nesh_samurai hi, I have the infinix x551 model 16gb + 1gb ram, the touch screen was not responding so i got the stock rom download from your site and flashed the phone as per the guide. at first it got stack on the start up loop(I had used the format all + download option ). I then did another flash and it did start up but the touch screen does not work. please help  Sad Sad Sad Sad Sad

Do you have a crack on the calibrator.
Its possible its a hardware issue

@matybazz No there is no crack neither have i dropped it.. sadly it has just bricked it does not charge nor power on 

If it is a hardware issue, u will not see whether u have a screen crack .. I also advise u that , it a hardware issue us @matybazz said.
hovatek
hovatek
hovatek
Administrator
49,570
21-09-2016, 09:45 PM
#6
(21-09-2016, 04:38 AM)nesh_samurai hi, I have the infinix x551 model 16gb + 1gb ram, the touch screen was not responding so i got the stock rom download from your site and flashed the phone as per the guide. at first it got stack on the start up loop(I had used the format all + download option ). I then did another flash and it did start up but the touch screen does not work. please help  Sad Sad Sad Sad Sad

Sounds like a hardware issue.
Ypu should have the phone looked at

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
nesh_samurai
nesh_samurai
nesh_samurai
Enthusiastic Member
7
22-09-2016, 10:25 AM
#7
(21-09-2016, 09:45 PM)hovatek
(21-09-2016, 04:38 AM)nesh_samurai hi, I have the infinix x551 model 16gb + 1gb ram, the touch screen was not responding so i got the stock rom download from your site and flashed the phone as per the guide. at first it got stack on the start up loop(I had used the format all + download option ). I then did another flash and it did start up but the touch screen does not work. please help  Sad Sad Sad Sad Sad

Sounds like a hardware issue.
Ypu should have the phone looked at

well it might have been a hardware issue but since the phone is bricked from a faulty firmware flash what do I do ? it does not power back on... and charge does not indicate on screen while plugged.. the soft keys were not working either
matybazz
matybazz
matybazz
Senior Member
2,289
22-09-2016, 09:22 PM
#8
(22-09-2016, 10:25 AM)nesh_samurai well it might have been a hardware issue but since the phone is bricked from a faulty firmware flash what do I do ? it does not power back on... and charge does not indicate on screen while plugged.. the soft keys were not working either
Download firmware for x551 16+1gb kitkat unless your phone shipped with lollipop firmware https://www.hovatek.com/forum/thread-533.html
Flash using spflashtool https://www.hovatek.com/forum/thread-159.html
nesh_samurai
nesh_samurai
nesh_samurai
Enthusiastic Member
7
22-09-2016, 10:38 PM
#9
(22-09-2016, 09:22 PM)matybazz
(22-09-2016, 10:25 AM)nesh_samurai well it might have been a hardware issue but since the phone is bricked from a faulty firmware flash what do I do ? it does not power back on... and charge does not indicate on screen while plugged.. the soft keys were not working either
Download firmware for x551 16+1gb kitkat unless your phone shipped with lollipop firmware  https://www.hovatek.com/forum/thread-533.html
Flash using spflashtool https://www.hovatek.com/forum/thread-159.html

@matybazz I have the firmware but the phone seems dead it does not power up. it does not indicate while charging as it should while off. the sp flash tool does not detect the device though the relevant drivers are installed.
hovatek
hovatek
hovatek
Administrator
49,570
23-09-2016, 12:31 PM
#10



(22-09-2016, 10:38 PM)nesh_samurai @matybazz I have the firmware but the phone seems dead it does not power up. it does not indicate while charging as it should while off. the sp flash tool does not detect the device though the relevant drivers are installed.

take out and reinsert the battery using https://www.hovatek.com/forum/thread-7338.html

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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