Hovatek Forum MOBILE Android Help fix my Gretel G005
Can't login? Please, reset your password.
Hovatek is recruiting! Apply Now


Help fix my Gretel G005

Help fix my Gretel G005

44chioma
44chioma
44chioma
Enthusiastic Member
5
28-11-2016, 11:50 AM
#1



I flashed my Gretel G005 ,now I can't make call with my sim 2 and send text message. I only receive calls and text messages
hovatek
hovatek
hovatek
Administrator
49,570
28-11-2016, 06:30 PM
#2
(28-11-2016, 11:50 AM)44chioma I flashed my Gretel G005 ,now I can't make call with my sim 2 and send text message. I only receive calls and text messages

1. Are you having this issue on SIM 1 also?
2. Check your IMEIs (*#06#), are both the same?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
44chioma
44chioma
44chioma
Enthusiastic Member
5
28-11-2016, 07:01 PM
#3
No it is only on sim 1. I also checked for the imei they are not the same. So what do I do next? Thanks
hovatek
hovatek
hovatek
Administrator
49,570
29-11-2016, 11:06 AM
#4
(28-11-2016, 07:01 PM)44chioma No it is only on sim 1. I also checked for the imei they are not the same. So what do I do next? Thanks

I'm a bit confused here.
1. Is it SIM 1 or SIM 2 thats affected?
2. Is it that the affected SIM slot can only receive and not send?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
44chioma
44chioma
44chioma
Enthusiastic Member
5
29-11-2016, 09:29 PM
#5



Sorry it only affected sim 2 and d affected sim receives calls and text messages and don't send
hovatek
hovatek
hovatek
Administrator
49,570
30-11-2016, 09:49 AM
#6
(29-11-2016, 09:29 PM)44chioma Sorry it only affected sim 2 and d affected sim receives calls and text messages and don't send

Ok. SIM 2
Its either something is blocking outgoing or the problem is from the app(s) being used for outgoing calls & sms
1. Was it the official ROM you flashed?
2. Have you tried doing a factory reset under Settings > Storage?
3. Have you tried installing other Phone and SMS management apps from Playstore?
4. Have you checked to be sure your SIM hasn't been blocked from calling or sending out messages?
This post was last modified: 30-11-2016, 09:50 AM by hovatek.

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
44chioma
44chioma
44chioma
Enthusiastic Member
5
30-11-2016, 12:45 PM
#7
I have tried downloading d call and SMS app and it is not working. I did factory reset it didn't work I flashed d phone through a laptop. Pls help me thanks
hovatek
hovatek
hovatek
Administrator
49,570
30-11-2016, 05:04 PM
#8
(30-11-2016, 12:45 PM)44chioma I have tried downloading d call and SMS app and it is not working. I did factory reset it didn't work I flashed d phone through a laptop. Pls help me thanks

remove the SIM card from the SIM2 slot (which is affected) and insert it into another phone.
let me know if outgoing and incoming calls & SMS work or not in the other phone

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
44chioma
44chioma
44chioma
Enthusiastic Member
5
30-11-2016, 05:26 PM
#9
I have tried it in another phone it went through I used it to make call.
hovatek
hovatek
hovatek
Administrator
49,570
01-12-2016, 12:24 PM
#10



(30-11-2016, 05:26 PM)44chioma I have tried it in another phone it went through I used it to make call.

Must be a problems with your mobile network settings.
1. If you're on Google hangout, drop your gmail address for a private session
2. Check the IMEI on *#06# are those the phone's oiginal IMEIs?
3. Which of these firmware did you flash
http://www.needrom.com/download/gretel-g005/
https://www.4shared.com/rar/Xee8mYS7ba/G...15724.html
This post was last modified: 01-12-2016, 12:55 PM by hovatek.

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Users browsing this thread:
 1 Guest(s)
Users browsing this thread:
 1 Guest(s)
YtWhTl
live chat
whatsapp telegram instagram