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[Please help] Infinix Hot 2 issues - Printable Version

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Infinix Hot 2 issues - Heywhy - 08-26-2017

Please my infinix Hot 2 started displaying series of problem relating to the storage, both phone and SDcard memory seems full and I can't delete both from my SDcard and phone memory,when I restore my factory settings it works normal back till after a few days it starts again and also when I remove my SDcard I cant access any of my installed apps. I also noticed when I checked my internal storage space on my file manager it shows 1.87GB which is suppose to be 16GB space don't just know what to do again.


Infinix Hot 2 issues - Heywhy - 08-27-2017

Anyone??

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RE: Infinix Hot 2 issues - X3non - 08-28-2017

(08-26-2017, 10:09 PM)Heywhy Wrote:  Please my infinix Hot 2 started displaying series of problem relating to the storage, both phone and SDcard memory seems full and I can't delete both from my SDcard and phone memory,when I restore my factory settings it works normal back till after a few days it starts again and also when I remove my SDcard I cant access any of my installed apps. I also noticed when I checked my internal storage space on my file manager it shows 1.87GB which is suppose to be 16GB space don't just know what to do again.

verify properly if the 1.87gb you are seeing is actually free space OR the total internal storage


RE: Infinix Hot 2 issues - Heywhy - 08-28-2017

Just noticed that it swapped the phone internal memory with that of the SDcard. Phone memory showing 1.87 and SDcard showing 16gb plus both if them are filled up 100% and I can't delete from both of them

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RE: Infinix Hot 2 issues - Heywhy - 08-28-2017

Pls would appreciate if you can reply faster

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RE: Infinix Hot 2 issues - hovatek - 08-28-2017

(08-28-2017, 12:59 PM)Heywhy Wrote:  Just noticed that it swapped the phone internal memory with that of the SDcard. Phone memory showing 1.87 and SDcard showing 16gb plus both if them are filled up 100% and I can't delete from both of them

Sent from my TECNO-L8Plus using Hovatek Forum

Connect the phone to PC and backup your important stuff.
Next, do a phone wipe under Settings > Backup & reset. Do you still get the low storage error?
As for SD card, format it on your PC then reinsert it into the phone and check if it still appears as 100% full


RE: Infinix Hot 2 issues - hovatek - 08-28-2017

(08-28-2017, 01:00 PM)Heywhy Wrote:  Pls would appreciate if you can reply faster

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We have a reply schedule for free support; please refer to https://forum.hovatek.com/thread-9526.html
You could pay for Private Support @ https://blog.hovatek.com/private-support/ if you want a live session