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[Please help] Issues with my infinix hot 4 x557 - Printable Version

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Issues with my infinix hot 4 x557 - manga041 - 02-20-2018

Hello! I think I did something wrong to my infinix hot 4 during downgrading it from os7 to os6. It doesn’t power on at all. It doesn’t display anything on the screen. Even lights! It happened after a successful flashing in SP flash tool. Please, help me!!


RE: Issues with my infinix hot 4 x557 - innagee - 02-20-2018

(02-20-2018, 10:14 AM)manga041 Wrote:  Hello! I think I did something wrong to my infinix hot 4 during downgrading it from os7 to os6. It doesn’t power on at all. It doesn’t display anything on the screen. Even lights! It happened after a successful flashing in SP flash tool. Please, help me!!

Did you take backup of your Nougat firmware before downgrading to Marshmallow?
Also, where did you get the marshmallow firmware and does it match with your device build no.?


RE: Issues with my infinix hot 4 x557 - manga041 - 02-20-2018

(02-20-2018, 01:42 PM)innagee Wrote:  
(02-20-2018, 10:14 AM)manga041 Wrote:  Hello! I think I did something wrong to my infinix hot 4 during downgrading it from os7 to os6. It doesn’t power on at all. It doesn’t display anything on the screen. Even lights! It happened after a successful flashing in SP flash tool. Please, help me!!

Did you take backup of your Nougat firmware before downgrading to Marshmallow?
Also, where did you get the marshmallow firmware and does it matched with your device build no.?

No I did not take a backup of the Nougat.
I just later found out that I used an “Infinix hot 4 pro x556” firmware on the x557. Possibly, that’s wat caused the issue.
About the build number, I have no idea.


RE: Issues with my infinix hot 4 x557 - innagee - 02-20-2018

(02-20-2018, 09:34 PM)manga041 Wrote:  
(02-20-2018, 01:42 PM)innagee Wrote:  
(02-20-2018, 10:14 AM)manga041 Wrote:  Hello! I think I did something wrong to my infinix hot 4 during downgrading it from os7 to os6. It doesn’t power on at all. It doesn’t display anything on the screen. Even lights! It happened after a successful flashing in SP flash tool. Please, help me!!

Did you take backup of your Nougat firmware before downgrading to Marshmallow?
Also, where did you get the marshmallow firmware and does it matched with your device build no.?

No I did not take a backup of the Nougat.
I just later found out that I used an “Infinix hot 4 pro x556” firmware on the x557. Possibly, that’s wat caused the issue.
About the build number, I have no idea.

Is your PC still detecting your phone?


RE: Issues with my infinix hot 4 x557 - manga041 - 02-21-2018

(02-20-2018, 11:38 PM)innagee Wrote:  
(02-20-2018, 09:34 PM)manga041 Wrote:  
(02-20-2018, 01:42 PM)innagee Wrote:  
(02-20-2018, 10:14 AM)manga041 Wrote:  Hello! I think I did something wrong to my infinix hot 4 during downgrading it from os7 to os6. It doesn’t power on at all. It doesn’t display anything on the screen. Even lights! It happened after a successful flashing in SP flash tool. Please, help me!!

Did you take backup of your Nougat firmware before downgrading to Marshmallow?
Also, where did you get the marshmallow firmware and does it matched with your device build no.?

No I did not take a backup of the Nougat.
I just later found out that I used an “Infinix hot 4 pro x556” firmware on the x557. Possibly, that’s wat caused the issue.
About the build number, I have no idea.

Is your PC still detecting your phone?

No it has stopped!


RE: Issues with my infinix hot 4 x557 - hovatek - 02-21-2018

(02-21-2018, 12:15 AM)manga041 Wrote:  No it has stopped!

Download a scatter file and recovery.img at https://forum.hovatek.com/thread-19956.html then retry flashing.
You might need to have the battery taken out and reinserted


RE: Issues with my infinix hot 4 x557 - manga041 - 02-21-2018

I loosed the phone and disconnected and connected back the battery connectors because its an inbuilt battery but still the computer doesn’t detect the phone.


RE: Issues with my infinix hot 4 x557 - hovatek - 02-22-2018

(02-21-2018, 10:50 PM)manga041 Wrote:  I loosed the phone and disconnected and connected back the battery connectors because its an inbuilt battery but still the computer doesn’t detect the phone.

Hold both Volume up and down buttons when connecting to PC for flashing


RE: Issues with my infinix hot 4 x557 - manga041 - 02-23-2018

(02-21-2018, 11:17 AM)hovatek Wrote:  
(02-21-2018, 12:15 AM)manga041 Wrote:  No it has stopped!

Download a scatter file and recovery.img then retry flashing.
You might need to have the battery taken out and reinserted

I downloaded both the scatter file and the recovery.img

I did the vol up and down too and it worked. When I connected the phone to start d flashing process, It started but it failed with an error dialogue box saying:

BROM ERROR : S_DL_GET_DRAM_SETTING_FAIL (0x13BE)

[EMI] Obtain DRAM Failed!
[HINT]:
Please check your load matches to your target which is to be downloaded.


RE: Issues with my infinix hot 4 x557 - X3non - 02-23-2018

(02-23-2018, 12:38 PM)manga041 Wrote:  I downloaded both the scatter file and the recovery.img

I did the vol up and down too and it worked. When I connected the phone to start d flashing process, It started but it failed with an error dialogue box saying:
...


attach a full screenshot of SPft window when you get this error message