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[Please help] gateway laptop NE56R

[Please help] gateway laptop NE56R

Samwanjeri
Samwanjeri
Samwanjeri
Senior Member
342
08-11-2015, 04:29 PM
#1



one of the usb port and the one for sd not functioning the machine is new.
X3non
X3non
X3non
Recognized Contributor
22,062
08-11-2015, 07:08 PM
#2
(08-11-2015, 04:29 PM)Samwanjeri one of the usb port and the one for sd not functioning the machine is new.

Is this the same PC having the Bluetooth issue?

Goto device manager and check if all drivers are installed
Samwanjeri
Samwanjeri
Samwanjeri
Senior Member
342
09-11-2015, 08:27 AM
#3
yap the same machine
hovatek
hovatek
hovatek
Administrator
49,570
09-11-2015, 12:28 PM
#4
(09-11-2015, 08:27 AM)Samwanjeri yap the same machine

1. how Old is the PC?
2. what exactly is wrong with the port? details please

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Samwanjeri
Samwanjeri
Samwanjeri
Senior Member
342
09-11-2015, 05:11 PM
#5



brand new less than a week old. The port doesn't respond after insertion of any devices. likewise the other one for sd. Bluetooth isn't appearing anywhere but wifi is working well.
hovatek
hovatek
hovatek
Administrator
49,570
09-11-2015, 06:12 PM
#6
(09-11-2015, 05:11 PM)Samwanjeri brand new less than a week old. The port doesn't respond after insertion of any devices. likewise the other one for sd. Bluetooth isn't appearing anywhere but wifi is working well.

You should consider getting a replacement. 
1. Has it been this way since you bought it?
2. Is the Port able to charge your phone?
3. Are you referring to just one or all ports?
This post was last modified: 09-11-2015, 06:14 PM by hovatek.

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Samwanjeri
Samwanjeri
Samwanjeri
Senior Member
342
10-11-2015, 12:54 PM
#7
just one port and the other one for sd card
Samwanjeri
Samwanjeri
Samwanjeri
Senior Member
342
10-11-2015, 12:55 PM
#8
the port doesn't even charge my phone
Samwanjeri
Samwanjeri
Samwanjeri
Senior Member
342
10-11-2015, 03:52 PM
#9
after installing drivers card reader is functional now. the issue is just one of the usb ports not even charging!
hovatek
hovatek
hovatek
Administrator
49,570
10-11-2015, 06:11 PM
#10



(10-11-2015, 12:55 PM)Samwanjeri the port doesn't even charge my phone

You should have the laptop replaced

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