Hovatek Forum MOBILE Android [Please help] WEIIMI P9 (MT6735 device) problem with SIM data no conected and SMS not sent received
Can't login? Please, reset your password.
Hovatek is recruiting! Apply Now


[Please help] WEIIMI P9 (MT6735 device) problem with SIM data no conected and SMS not sent received

[Please help] WEIIMI P9 (MT6735 device) problem with SIM data no conected and SMS not sent received

Pages (3): Previous 1 2 3 Next
hovatek
hovatek
hovatek
Administrator
49,570
04-10-2016, 06:37 PM
#11



(04-10-2016, 12:46 PM)dilbroo Yes make and receive call ok...touch system prblematic sometimes work sometimes not work....
Sms not sent and not received
But when I install new sms app from play store it send sms successfully but not received sms till yet
And sim data not connected, I am not able to surf internet...network signals ok even I can change 3G and 4G network but data network not connected.

Try using a different network's SIM card and let me know how that handles SMS.
Also, look through your SMS settings, notifications are probably off
This post was last modified: 04-10-2016, 06:39 PM by hovatek.

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
dilbroo
dilbroo
dilbroo
Junior Member
39
04-10-2016, 07:25 PM
#12
(04-10-2016, 06:37 PM)hovatek
(04-10-2016, 12:46 PM)dilbroo Yes make and receive call ok...touch system prblematic sometimes work sometimes not work....
Sms not sent and not received
But when I install new sms app from play store it send sms successfully but not received sms till yet
And sim data not connected, I am not able to surf internet...network signals ok even I can change 3G and 4G network but data network not connected.

Try using a different network's SIM card and let me know how that handles SMS.
Also, look through your SMS settings, notifications are probably off

I tried two networks sim cards but same behaviour for sms and data network....also check the notification. On and off I tried both scenario but same behaviour no success.
hovatek
hovatek
hovatek
Administrator
49,570
05-10-2016, 09:20 AM
#13
(04-10-2016, 07:25 PM)dilbroo I tried two networks sim cards but same behaviour for sms and data network....also check the notification. On and off I tried both scenario but same behaviour no success.

Ok.
Here's what you'll do. insert the SIM card into another device. once all pending text messages have arrived, remove the SIM card and reinsert it to your phone.
If its still unable to receive SMS then do a factory reset and repeat the procedure
This post was last modified: 05-10-2016, 09:24 AM by hovatek.

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
dilbroo
dilbroo
dilbroo
Junior Member
39
13-10-2016, 07:55 AM
#14
(04-10-2016, 12:46 PM)dilbroo
(04-10-2016, 11:47 AM)hovatek
(03-10-2016, 11:44 AM)dilbroo On wifi, everything working fine except sms...
On data, not connected and internet is not open and sms working but new sms app I only able to send sms but still not received....

Are you able to make and receive calls?

Yes make and receive call ok...touch system prblematic sometimes work sometimes not work....
Sms not sent and not received
But when I install new sms app from play store it send sms successfully but not received sms till yet
And sim data not connected, I am not able to surf internet...network signals ok even I can change 3G and 4G network but data network not connected.
i have made video to show actually what happen when i connected to sim data and send sms. But video cannot be uploaded here. plz suggest how to upload because video is mp4 format.
dilbroo
dilbroo
dilbroo
Junior Member
39
13-10-2016, 08:00 AM
#15



(05-10-2016, 09:20 AM)hovatek
(04-10-2016, 07:25 PM)dilbroo I tried two networks sim cards but same behaviour for sms and data network....also check the notification. On and off I tried both scenario but same behaviour no success.

Ok.
Here's what you'll do. insert the SIM card into another device. once all pending text messages have arrived, remove the SIM card and reinsert it to your phone.
If its still unable to receive SMS then do a factory reset and repeat the procedure

I have inserted my sim in other phone and received the pending text and reinsert it to my phone and give factory reset but problem not solved. I think it is bug in software.
My mobile manufacturer is freeme OS and android 5.1 can i download other OS in my mobile?
hovatek
hovatek
hovatek
Administrator
49,570
13-10-2016, 11:03 AM
#16
(13-10-2016, 07:55 AM)dilbroo i have made video to show actually what happen when i connected to sim data and send sms. But video cannot be uploaded here. plz suggest how to upload because video is mp4 format.

Upload to youtube and share the llink

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
hovatek
hovatek
hovatek
Administrator
49,570
13-10-2016, 11:05 AM
#17
(13-10-2016, 08:00 AM)dilbroo I have inserted my sim in other phone and received the pending text and reinsert it to my phone and give factory reset but problem not solved. I think it is bug in software.
My mobile manufacturer is freeme OS and android 5.1 can i download other OS in my mobile?

Unless you have another ROM for your exact model, I wont advise you do that.
As far as I can tell, the only problem is receiving SMS (assuming the other person gets SMS you send) so this is an error with the Settings, SMS or Phone apk .
using a third party app or looking closer at your Settings should hold the answer
This post was last modified: 13-10-2016, 11:07 AM by hovatek.

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
dilbroo
dilbroo
dilbroo
Junior Member
39
22-10-2016, 02:46 PM
#18
(13-10-2016, 11:05 AM)hovatek
(13-10-2016, 08:00 AM)dilbroo I have inserted my sim in other phone and received the pending text and reinsert it to my phone and give factory reset but problem not solved. I think it is bug in software.
My mobile manufacturer is freeme OS and android 5.1 can i download other OS in my mobile?

Unless you have another ROM for your exact model, I wont advise you do that.
As far as I can tell, the only problem is receiving SMS (assuming the other person gets SMS you send) so this is an error with the Settings, SMS or Phone apk .
using a third party app or looking closer at your Settings should hold the answer

i have two weiimi P9 models and both have same issue. one thing I noticed that both phone devices have same IMEI numbers

86658702243838
866587022438385

Note: i had made backup of working phone and flash it on second phone. i think, this the reason of same imei numbers of both phone. Am i correct?
hovatek
hovatek
hovatek
Administrator
49,570
23-10-2016, 11:36 AM
#19
(22-10-2016, 02:46 PM)dilbroo i have two weiimi P9 models and both have same issue. one thing I noticed that both phone devices have same IMEI numbers

86658702243838
866587022438385

Note: i had made backup of working phone and flash it on second phone. i think, this the reason of same imei numbers of both phone. Am i correct?

the first IMEI is incomplete .
The focus now is writing the original IMEI back to both phones then we take a closer look at your cell & sms settings.
can you still see the original IMEIs behind each phone?
If Yes, try Maui Meta @ https://www.hovatek.com/forum/thread-116.html
This post was last modified: 23-10-2016, 11:39 AM by hovatek.

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
dilbroo
dilbroo
dilbroo
Junior Member
39
23-10-2016, 07:01 PM
#20



(23-10-2016, 11:36 AM)hovatek
(22-10-2016, 02:46 PM)dilbroo i have two weiimi P9 models and both have same issue. one thing I noticed that both phone devices have same IMEI numbers

86658702243838
866587022438385

Note: i had made backup of working phone and flash it on second phone. i think, this the reason of same imei numbers of both phone. Am i correct?

the first IMEI is incomplete .
The focus now is writing the original IMEI back to both phones then we take a closer look at your cell & sms settings.
can you still see the original IMEIs behind each phone?
If Yes, try Maui Meta @ https://www.hovatek.com/forum/thread-116.html

i can see only one IMEI backside of phone and even on phone box i can see IMEI A, IMEI B and IMEI C same imei number. Plz check the attached pics.
.jpg
IMG_20161023_204917.jpg
Size: 191.86 KB / Downloads: 3
Pages (3): Previous 1 2 3 Next
Users browsing this thread:
 2 Guest(s)
Users browsing this thread:
 2 Guest(s)
YtWhTl
live chat
whatsapp telegram instagram