[Please help] Samsung Galaxy S4 GT-19500 overheating
[Please help] Samsung Galaxy S4 GT-19500 overheating
(11-11-2016, 01:23 AM)Jayricz Please my Samsung Galaxy S4 GT-19500 gets very hot and my battery drains very fast when operating the phone. What do I need to do?
(11-11-2016, 01:07 PM)hovatek(11-11-2016, 01:23 AM)Jayricz Please my Samsung Galaxy S4 GT-19500 gets very hot and my battery drains very fast when operating the phone. What do I need to do?
Its either the battery is bad or something keeps running.
1. Have you tried a factory reset
2. Does it overheat even when you dont use it (i.e in idle state)
(11-11-2016, 03:01 PM)Jayricz It doesn't overheat in idle state. Only when in use especially when doing stuffs online. Have not tried factory reset.
(14-11-2016, 01:37 AM)Jayricz I tried it by seeing a movie, it didn't overheat and the battery was working fairly. However, when using mobile data the battery drains faster and the temperature increases. Could it be the phone or the battery is bad?
(14-11-2016, 01:57 PM)Jayricz My preset mobile data setting is WCDMA/GSM. Besides I don't know how to carry out the EFS backup or the firmware reflash.