Hovatek Forum MOBILE Android [Please help] Infinix Hot 2 issues
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[Please help] Infinix Hot 2 issues

[Please help] Infinix Hot 2 issues

Heywhy
Heywhy
Heywhy
Techie Member
47
26-08-2017, 10:09 PM
#1



Please my infinix Hot 2 started displaying series of problem relating to the storage, both phone and SDcard memory seems full and I can't delete both from my SDcard and phone memory,when I restore my factory settings it works normal back till after a few days it starts again and also when I remove my SDcard I cant access any of my installed apps. I also noticed when I checked my internal storage space on my file manager it shows 1.87GB which is suppose to be 16GB space don't just know what to do again.
Heywhy
Heywhy
Heywhy
Techie Member
47
27-08-2017, 03:14 PM
#2
Anyone??

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X3non
X3non
X3non
Recognized Contributor
22,062
28-08-2017, 10:46 AM
#3
(26-08-2017, 10:09 PM)Heywhy Please my infinix Hot 2 started displaying series of problem relating to the storage, both phone and SDcard memory seems full and I can't delete both from my SDcard and phone memory,when I restore my factory settings it works normal back till after a few days it starts again and also when I remove my SDcard I cant access any of my installed apps. I also noticed when I checked my internal storage space on my file manager it shows 1.87GB which is suppose to be 16GB space don't just know what to do again.

verify properly if the 1.87gb you are seeing is actually free space OR the total internal storage
Heywhy
Heywhy
Heywhy
Techie Member
47
28-08-2017, 12:59 PM
#4
Just noticed that it swapped the phone internal memory with that of the SDcard. Phone memory showing 1.87 and SDcard showing 16gb plus both if them are filled up 100% and I can't delete from both of them

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Heywhy
Heywhy
Heywhy
Techie Member
47
28-08-2017, 01:00 PM
#5



Pls would appreciate if you can reply faster

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hovatek
hovatek
hovatek
Administrator
49,566
28-08-2017, 08:59 PM
#6
(28-08-2017, 12:59 PM)Heywhy Just noticed that it swapped the phone internal memory with that of the SDcard. Phone memory showing 1.87 and SDcard showing 16gb plus both if them are filled up 100% and I can't delete from both of them

Sent from my TECNO-L8Plus using Hovatek Forum

Connect the phone to PC and backup your important stuff.
Next, do a phone wipe under Settings > Backup & reset. Do you still get the low storage error?
As for SD card, format it on your PC then reinsert it into the phone and check if it still appears as 100% full

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hovatek
hovatek
hovatek
Administrator
49,566
28-08-2017, 09:01 PM
#7
(28-08-2017, 01:00 PM)Heywhy Pls would appreciate if you can reply faster

Sent from my TECNO-L8Plus using Hovatek Forum

We have a reply schedule for free support; please refer to https://www.hovatek.com/forum/thread-9526.html
You could pay for Private Support @ https://www.hovatek.com/blog/private-support/ if you want a live session
This post was last modified: 28-08-2017, 09:05 PM by hovatek.

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