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[Please help] Tecno y2

[Please help] Tecno y2

Jimslaw
Jimslaw
Jimslaw
Techie Member
75
05-09-2017, 01:40 AM
#1



Good morning
My Tecno y2 keep bringing the same message after every reboot and the message is configuration message from different Carrier
E.g am using MTN but each reboot keeps bringing glo configuration message I have tried clearing cache of messaging & storage setting to no help
hovatek
hovatek
hovatek
Administrator
49,570
05-09-2017, 12:34 PM
#2
(05-09-2017, 01:40 AM)Jimslaw Good morning
My Tecno y2 keep bringing the same message after every reboot and the message is configuration message from different Carrier
E.g am using MTN but each reboot keeps bringing glo configuration message I have tried clearing cache of messaging & storage setting to no help

Which SIM is in the other slot?

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Jimslaw
Jimslaw
Jimslaw
Techie Member
75
05-09-2017, 09:27 PM
#3
(05-09-2017, 12:34 PM)hovatek
(05-09-2017, 01:40 AM)Jimslaw Good morning
My Tecno y2 keep bringing the same message after every reboot and the message is configuration message from different Carrier
E.g am using MTN but each reboot keeps bringing glo configuration message I have tried clearing cache of messaging & storage setting to no help

Which SIM is in the other slot?

MTN is in Sim 1 Airtel in Sim 2
X3non
X3non
X3non
Recognized Contributor
22,062
06-09-2017, 09:15 AM
#4
(05-09-2017, 09:27 PM)Jimslaw MTN is in Sim 1 Airtel in Sim 2

clear cache , then clear data from
* messaging and messaging storage
* badgeProvider and or BrandingProvider

if it still persist, then consider factory resetting the device
Jimslaw
Jimslaw
Jimslaw
Techie Member
75
07-09-2017, 01:27 AM
#5



(06-09-2017, 09:15 AM)X3non
(05-09-2017, 09:27 PM)Jimslaw MTN is in Sim 1 Airtel in Sim 2

clear cache , then clear data from
* messaging and messaging storage
* badgeProvider and or BrandingProvider

if it still persist, then consider factory resetting the device

Thanks for your response will try that and if it doesn't work would carry out the factory setting
This post was last modified: 07-09-2017, 01:28 AM by Jimslaw.
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