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[Please help] My infinix x572

[Please help] My infinix x572

David12809
David12809
David12809
Newbie
3
29-11-2018, 10:26 AM
#1



Hi hovatek, I am using infinix x572, ever since I updates theĀ  android 8.1 if I open an app and leave my phone for maybe 5 minutes when the screen goes off. All the apps opened in background closes automatically even the phone master app closes. I can't switch between apps because it won't start from when last I checked the app but it will start anew. Please what can I do? Its frustrating. I need to open an app before I can get update on it.
juvette
juvette
juvette
Senior Member
506
29-11-2018, 05:20 PM
#2
(29-11-2018, 10:26 AM)David12809 Hi hovatek, I am using infinix x572, ever since I updates theĀ  android 8.1 if I open an app and leave my phone for maybe 5 minutes when the screen goes off. All the apps opened in background closes automatically even the phone master app closes. I can't switch between apps because it won't start from when last I checked the app but it will start anew. Please what can I do? Its frustrating. I need to open an app before I can get update on it.

Read the comments about the Oreo update
https://www.hovatek.com/blog/infinix-beg...n-batches/
https://www.hovatek.com/blog/infinix-not...ta-update/
This post was last modified: 29-11-2018, 05:21 PM by juvette.
David12809
David12809
David12809
Newbie
3
29-11-2018, 11:02 PM
#3
Thank you. I read through that and I am using the latest update as I update my phone everytime there is an update. Still my apps are been closed when my phone is locked and I don't receive even WhatsApp message until I open WhatsApp itself.
X3non
X3non
X3non
Recognized Contributor
22,062
30-11-2018, 09:52 AM
#4
(29-11-2018, 11:02 PM)David12809 Thank you. I read through that and I am using the latest update as I update my phone everytime there is an update. Still my apps are been closed when my phone is locked and I don't receive even WhatsApp message until I open WhatsApp itself.

That means there must be a task manager like app preinstalled on the device that keep cleaning memory once the screen goes off. Check the list of apps you have on the phone for any such app (including system apps). Either you disable the app, uninstall the app OR add apps you don't want to be cleaned to white list (that is assuming the app has white list feature)
David12809
David12809
David12809
Newbie
3
30-11-2018, 09:06 PM
#5



Thank you. But I went through the system apps and I couldn't find such app. I don't want to downgrade to 7.0 because aside this particular issue 8.1 is better.
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
30-11-2018, 11:54 PM
#6
Just a hint to help you in your search, make use of quick shortcut maker
X3non
X3non
X3non
Recognized Contributor
22,062
01-12-2018, 06:24 PM
#7
(30-11-2018, 09:06 PM)David12809 Thank you. But I went through the system apps and I couldn't find such app. I don't want to downgrade to 7.0 because aside this particular issue 8.1 is better.

do you remember the build number of your phone when it was running Nougat?
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