To delete all data and applications from the
BlackBerry smartphone, complete the following
steps on the appropriate version of BlackBerry
Device Software installed on the BlackBerry
smartphone.
Warning
The following procedures delete either all
data, or all data and applications (including files in
the on-board media storage) on the BlackBerry
smartphone. Back up the data on the BlackBerry
smartphone before proceeding. For instructions on
performing a backup of the BlackBerry smartphone.
Note
If Content Protection is turned on, the process
for deleting all data and applications from the
BlackBerry smartphone can take up to an hour to
complete. Do not remove the battery from the
BlackBerry smartphone while data is being deleted.
For BlackBerry 6.0 to 7.1:
1. From the Home screen of the BlackBerry
smartphone, click Options > Security >
Security Wipe.
2. Select the appropriate check boxes to remove
data and applications as intended.
3. Type blackberry , and click Wipe Data.
For BlackBerry Device Software 5.0
1. From the Home screen of the BlackBerry
smartphone, click Options > Security Options
> Security Wipe.
2. Select the appropriate check boxes to remove
data and applications as intended.
3. Type blackberry , and click Wipe .
For BlackBerry Device Software 4.5 to 4.7:
1. From the Home screen of the BlackBerry
smartphone, click Options > Security Options
> General Settings .
2. Press the Menu key, and select the Wipe
Handheld option.
3. Select the Include third-party applications
check box to remove third-party applications.
Clear the check box to preserve third-party
applications.
4. Click Continue.
5. Type blackberry , and press the Enter key.