xperia z stuck help plse

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mpombo
Junior Member

17-10-2015, 06:23 AM

Ihave xperia z-6602 wanted to update using sony companion but showed it had low battery,but currently stuck not touching not turning off,not found in computer and not charging shows battery 47% since yesterday,help please.
my gmail is brothersgs05@gmai.com

hovatek
Administrator

49,585

17-10-2015, 12:16 PM

(17-10-2015, 06:23 AM)mpombo Ihave xperia z-6602 wanted to update using sony companion but showed it had low battery,but currently stuck not touching not turning off,not found in computer and not charging shows battery 47% since yesterday,help please.
my gmail is brothersgs05@gmai.com

take out the battery and slot back in then repeat the upgrade process.
you could check https://support.t-mobile.com/docs/DOC-10025

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