TECNO A7 (PHANTOM Z) GOES OFF AND REFUSED TO POWER ON OR CHARGE
TECNO A7 (PHANTOM Z) GOES OFF AND REFUSED TO POWER ON OR CHARGE
(29-10-2016, 01:31 PM)ikbright4real My phantom Z has suddenly gone off and refused to power-on or charge. Before this happened the battery was about 25% and I didn't have light to charge it so I set it on power saving mood and used it overnight. In the morning when plugged it to charge it, it just went off, and up till now it has refused to power-on or charge. This happened about 4 days ago. So I don't know if the problem was from the charger. Though before then, the charging point(port) was having issues. It became too wide and became too big for the charger, so if I place it in a particular position it won't charge. The next day I took it for repairs, there, the technician checked it but the problem persisted so I asked him to change the charging port which he did but the phone still won't power on or charge. At last he said that the battery was too low that he would have to boost it . After the boosting the problem remained the same. So he asked me to plug it for about 2 hours when I get home, but all that didn't work. I don't know what to do next.i think problem is ac power