If your Android phone runs on Tecno HIOS and some apps only connect to the internet when you use Wi-Fi but not when you use Cellular data / Mobile Networks e.g 4G, 3G, 2G then you should check that your APN under Settings > More > Cellular Networks is correct. Also that background data under Settings > Data usage isn't restricted. If the issue persists then head on to HI Manager
Steps to fix applications not working with mobile data on HIOS
In Hi Manager, tap Data traffic management
Tap Network management
Tick the affected app(s) to allow them connect to the internet on mobile networks
This post was last modified: 10-06-2018, 08:34 AM by hovatek.