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[Tutorial] How to fix HIOS apps working only on Wi-Fi not cellular data

[Tutorial] How to fix HIOS apps working only on Wi-Fi not cellular data

hovatek
hovatek
hovatek
Administrator
49,570
14-12-2016, 03:35 PM
#1



If your Android phone runs on Tecno HIOS and some apps only connect to the internet when you use Wi-Fi but not when you use Cellular data / Mobile Networks e.g 4G, 3G, 2G then you should check that your APN under Settings > More > Cellular Networks is correct. Also that background data under Settings > Data usage isn't restricted. If the issue persists then head on to HI Manager

Steps to fix applications not working with mobile data on HIOS


  1. In Hi Manager, tap Data traffic management

    [Image: How-to-fix-applications-working-with-Wi-...HIOS-1.jpg]

  2. Tap Network management

    [Image: How-to-fix-applications-working-with-Wi-...HIOS-2.jpg]

  3. Tick the affected app(s) to allow them connect to the internet on mobile networks

    [Image: How-to-fix-applications-working-with-Wi-...HIOS-3.jpg]
This post was last modified: 10-06-2018, 08:34 AM by hovatek.

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Messages In This Thread
How to fix HIOS apps working only on Wi-Fi not cellular data - by hovatek - 14-12-2016, 03:35 PM
RE: How to fix applications working with Wi-Fi alone but not Mobile Networks on HIOS - by ace_anyanwu - 19-01-2018, 01:22 AM
RE: How to fix applications working with Wi-Fi alone but not Mobile Networks on HIOS - by hovatek - 19-01-2018, 09:15 AM
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