(19-05-2020, 08:07 AM)davidmalambika I was unable to take build number since the phone can't read info, and yes i tried different Firmware
what's the present condition of the phone? totally dead or stuck at boot
and how did this problem start?
have you tried all the fixes for the hw_storage_nand error @ https://www.hovatek.com/forum/thread-439.html ?