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Camera not working, flashlight disappeared

Camera not working, flashlight disappeared

Honorwrites
Honorwrites
Honorwrites
Newbie
2
23-12-2016, 09:56 AM
#1



Hello,

I have a tecno 7C with a camera that keeps saying 'can't open camera, close all apps that may use camera or flashlight'. The built-in camera has also disappeared.

This problem started after a virus flash. I've flashed a couple of times after but still no positive result.

What is the solution to this?
hovatek
hovatek
hovatek
Administrator
49,570
23-12-2016, 04:00 PM
#2
(23-12-2016, 09:56 AM)Honorwrites Hello,

I have a tecno 7C with a camera that keeps saying 'can't open camera, close all apps that may use camera or flashlight'. The built-in camera has also disappeared.

This problem started after a virus flash. I've flashed a couple of times after but still no positive result.

What is the solution to this?

Was the camera working fine during the virus issue but before flashing?

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Honorwrites
Honorwrites
Honorwrites
Newbie
2
23-12-2016, 07:27 PM
#3
(23-12-2016, 09:56 AM)Honorwrites Hello,

I have a tecno 7C with a camera that keeps saying 'can't open camera, close all apps that may use camera or flashlight'. The built-in camera has also disappeared.

This problem started after a virus flash. I've flashed a couple of times after but still no positive result.

What is the solution to this?

It was working well even wit the virus, it was after it was flashed that the flashlight and camera stopped working.
hovatek
hovatek
hovatek
Administrator
49,570
24-12-2016, 10:01 PM
#4
(23-12-2016, 07:27 PM)Honorwrites It was working well even wit the virus, it was after it was flashed that the flashlight and camera stopped working.

OK.
where did you download the firmware from and have you tried a different firmware?
can you get access to a working 7C

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