Hovatek Forum MOBILE Android [Please help] Update crashed my phone
Can't login? Please, reset your password.
Hovatek is recruiting! Apply Now


[Please help] Update crashed my phone

[Please help] Update crashed my phone

hboy41
hboy41
hboy41
Junior Member
34
16-12-2018, 01:07 PM
#1



Happy Sunday to u all. i received a notification that system update is available. At first i ignored it. leta i googled it and find out it 100% safe so i did night sub to embark on d update stuff. d download and unpacking the zip file was successful, den a button appeared n i was requested to tab d button to commence on d update. i tapped it, my phone restarts n HiOS graphics appeared and a progress bar. i watched it gradually getting filled up. at the moment it was filled up, d screen turned blank. i thought it was restarting but for over 30mins it was lik dat. i had to tap d power button but notin showed up. i left it throughout d night wen i wake up in d morning, i was having same issue of blank screen. i removed d battery n put it back, pressed d power button but notin showed up. i have to spend some thousand of naira to bring it bck to life. pls d update don show again wat do i do? Update dey crash phone?
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
16-12-2018, 06:36 PM
#2
Was your phone rooted before you performed the first update?
hboy41
hboy41
hboy41
Junior Member
34
16-12-2018, 07:17 PM
#3
(16-12-2018, 06:36 PM)EMMANUS Was your phone rooted before you performed the first update?

No. i even flashed it a new stock rom due to FRP issues
EMMANUS
EMMANUS
EMMANUS
Senior Member
1,677
17-12-2018, 08:08 AM
#4
There must have been some modification on the firmware you were running.
What is the model of your phone?
hboy41
hboy41
hboy41
Junior Member
34
18-12-2018, 01:45 AM
#5



(17-12-2018, 08:08 AM)EMMANUS There must have been some modification on the firmware you were running.
What is the model of your phone?
Tecno w3
X3non
X3non
X3non
Recognized Contributor
22,062
18-12-2018, 12:17 PM
#6
(18-12-2018, 01:45 AM)hboy41 Tecno w3

ensure your phone is still running purely stock OS before performing the update, if its not then flash back stock rom (you can check the list at https://www.hovatek.com/forum/thread-19340.html for your build number ) before updating but if you can't find stock rom for your exact build number, then you should stay clear from the update
Users browsing this thread:
 1 Guest(s)
Users browsing this thread:
 1 Guest(s)
YtWhTl
live chat
whatsapp telegram instagram