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[Tool] my reseach tool not working

#1

please help have itel 1501 dead when playing music.have downloaded the pac file.but when i load the reseach tool the tool does not respond.the fdl waiting does not appear.what can i do.
how can i get the files from aworking phone of the same type.


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#2
(11-15-2015, 06:50 AM)[email protected] Wrote: please help have itel 1501 dead when playing music.have downloaded the pac file.but when i load the reseach tool the tool does not respond.the fdl waiting does not appear.what can i do.
how can i get the files from aworking phone of the same type.

ensure that you've installed Spreadtrum drivers correctly.. see https://forum.hovatek.com/thread-827.html

for how to backup from a working phone, follow the guide @ https://forum.hovatek.com/thread-854.html
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