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[Tutorial] How to retrieve a lost, stolen or damaged Globacom SIM card

#1

You can replace your lost or stolen SIM card at any Gloworld Shop closest to you. Requirements for SIM replacement are listed below. You can also download a copy of the form online and process it prior to your visiting the Gloworld.

Requirements for SIM Replacement

Identification

1. Photocopy and original of a valid ID card, is compulsory for both Prepaid and Glo Business SIM replacements

The following shall constitute valid IDs:
* National ID/Drivers License or International Passport
* Employee ID/Trade Union ID or School ID

Note: All IDs must bear a legible picture of the owner/bearer.

2a. Proof of ownership for Prepaid

* SIM Certificate (cardholder) or Receipt of purchase
* Police Report and Sworn Affidavit

2b. Proof of ownership for GLO Business

* SIM Certificate (cardholder)
* Copy of S.A.F. (Glomobile contract)
* Glomobile Invoice of last 3 months (prior to line suspension)
* Written request/introduction from Corporates.
* Police report and Sworn Affidavit
* The Cost for SIM replacement is N100.00 only

Click on the appropriate link below to download a form for SIM replacement

* Prepaid SIM replacement form
* Glo *Business SIM replacement form
By Proxies SIM replacement form


Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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