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[Tutorial] How to activate call divert / forwarding on Globacom

(This post was last modified: 11-19-2015, 04:45 PM by hovatek. )

Call Divert or Forwarding allows you to divert your incoming calls to another number (be it local, International, Fixed, GSM, PTO’s and so on) or to your voicemail depending on any condition set which includes All calls, When busy, When No reply or When Not Reachable). You will be charged for diverting your calls to another number every time someone calls you. To divert your calls or to cancel the diverts, go through the menu of your phone. This service is available to both postpaid and prepaid Customers free of charge.

Quick Facts About Call Forwarding

Diverts allow subscribers to have their calls forwarded to another number under four conditions. These conditions are:

* When the subscriber is busy on a call
* When the subscriber’s phone has been ringing for a length of time
* When the subscriber’s phone is not contactable (eg, turned off or out of coverage)
* Unconditional – also called an "all call" divert

Diverts are available for all subscribers

There is a divert known as DCF. This divert is one that is set by the network and is only called upon if no other diverts exist (hence the name default call forwarding).

DCF is usually configured to route calls to voicemail.
Diverts are set up and cancelled by using the following codes:

Call Diverts Activate Cancel Check Status
Unconditional **21*number# Send ##21# Send *#21# Send
No Reply **61*number# Send # # 61 # Send *#61# Send
Set Time Delay on No Reply **61*number*11*5/10/15/20/25/30# Send **61*number*11*5/10/15/20/25/30# Send **61*number*11*5/10/15/20/25/30# Send
Busy **67*number# Send ##67# Send*#67# Send
Not Reachable **67*number# Send ##62# Send *#62# Send
Cancel all the Call Diverts ##002# Send
No Reply, Busy & Not Reachable **004*number# Send
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Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

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