You can replace your lost or stolen SIM card at any Etisalat Experience center closest to you. Requirements for SIM replacement are listed below.
Requirements for SIM Replacement
* A valid ID card (National ID/Drivers License or International Passport or Employee ID/Trade Union ID or School ID)
* Your mobile number (can be found on your sim certificate)
* Serial number (can be found on your sim certificate)
* PUK number (can be found on your sim certificate)
* Three Frequently dialed numbers
* Year of SIM activation.
* All IDs must bear a legible picture of the owner/bearer.
* You will be required to purchase a new SIM card at the Experience center
* To get information on the addresses of experience centers, text "SHOP" to 200
* The new sim should cost N150 only