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Can't read or delete messages on HUAWEI Model Y336-U02

#1

I don't know where these messages are from, but they're not from any of the contacts in the phone. Messages from contacts or other unknown numbers can be accessed. But these other ones does not open when you try to read it, and u can't even delete them. They kept increasing in number. Please what is responsible for this.

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#2
(11-22-2015, 12:34 PM)ikbright4real Wrote: I don't know where these messages are from, but they're not from any of the contacts in the phone. Messages from contacts or other unknown numbers can be accessed. But these other ones does not open when you try to read it, and u can't even delete them. They kept increasing in number. Please what is responsible for this.

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Can I see a screenshot
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#3
I've tried to attach screenshots but not successful

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#4
(12-08-2015, 01:39 PM)ikbright4real Wrote: I've tried to attach screenshots but not successful

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Upload anywhere and post the link to the image
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#5
https://plus.google.com/1183520160062139...H36EsL5S7b
As u can see there are 13 messages but when you open it u see only 2 messages. These other 13 messages cannot be read or deleted.

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#6
(12-08-2015, 10:34 PM)ikbright4real Wrote: https://plus.google.com/1183520160062139...H36EsL5S7b
As u can see there are 13 messages but when you open it u see only 2 messages. These other 13 messages cannot be read or deleted.

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see https://forum.hovatek.com/thread-435.html
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#7
I'll do so, thanks a lot

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#8
I followed ur instructions above but Badgeprovider and BrandingProvider are not in the phone's settings. So I used sms cleaning/remover apps, of which many of them couldn't remove the messages. But at last I got one that did the job. It's HISTORY ERASER

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