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Need help

#1

Dear hovatek im facing a problem and it seems strange to me ... I have galaxy note 2 GT-N7100 with version 4.3 and every thing works perfect but when i click the ON/OFF button to make fone sleep then wake it again touch freez on lock screen and it wont work until i take the battery out and in then power it back again to work and the same i click off/on touch freez !!! I tried to downgrade still freezing then upgrade with odin still freezing plz is there any solution for this by software or its hardware essue ?

Sent from my SM-T805Y using Hovatek mobile


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#2
(12-01-2015, 08:31 PM)HeavenHell Wrote: Dear hovatek im facing a problem and it seems strange to me ... I have galaxy note 2 GT-N7100 with version 4.3 and every thing works perfect but when i click the ON/OFF button to make fone sleep then wake it again touch freez on lock screen and it wont work until i take the battery out and in then power it back again to work and the same i click off/on touch freez !!! I tried to downgrade still freezing then upgrade with odin still freezing plz is there any solution for this by software or its hardware essue ?

Sent from my SM-T805Y using Hovatek mobile

 Might be a launcher issue. 
Disable lock screen and let me know if it persists
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#3
There is no lock screen its only original display screen i didnt install any launcher after flashing then fone with odin immidiately it turns on and after finishing boot touch works perfectly but when i click sleep button then turn it back on touch freez and noway to go throw display screen touch stuck

Sent from my SM-T805Y using Hovatek mobile
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#4
(12-02-2015, 03:05 PM)HeavenHell Wrote: There is no lock screen its only original display screen i didnt install any launcher after flashing then fone with odin immidiately it turns on and after finishing boot touch works perfectly but when i click sleep button then turn it back on touch freez and noway to go throw display screen touch stuck

Sent from my SM-T805Y using Hovatek mobile

Let me see a screenshot of where it gets stuck. Power + volume down together for screenshot
Need further assistance? Speak with a Hovatek Representative:

Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

Request for Private Support
* Install the Hovatek Forum app
* Listen to H-Tech Radio
* Helpline: +2348021840309
* Email: [email protected]
* Skype: Hovatek
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