Blackberry enterprise activation

highbee
Techie Member

69

06-01-2015, 12:37 PM

#1

Please I have a blackberry phone 9930 sprint to be precise.. After switching on the phone it says connecting to wireless network which after sometimes failed.. Tried activating the enterprise but requesting for user name and password.. Please help me
K

hovatek
Administrator

49,585

06-01-2015, 05:22 PM

#2

(06-01-2015, 12:37 PM)highbee Please I have a blackberry phone 9930 sprint to be precise.. After switching on the phone it says connecting to wireless network which after sometimes failed.. Tried activating the enterprise but requesting for user name and password.. Please help me
K

Blackberry Enterprise Service is different from the Blackberry Internet Service you normally use. I think you're having signal detection issues. read https://www.hovatek.com/blog/how-to-fix-...or-signal/

What is BIS?

BIS stands for BlackBerry Internet Service. It gives
your BlackBerry access to the Internet. It’s like an
ISP, but for your smart-phone instead of your home
computer. Every time your BlackBerry gets an
email, or accesses a webpage, it does so through
BIS (unless you’re using BES)

What is BES?

BES stands for BlackBerry Enterprise Server. It
gives your BlackBerry access to a corporate
intranet. The intranet is the private, internal,
network within a company. It’s kind of like a mini-
internet that is cut off from the rest of the world.
Many intranets allow you to communicate with the
Internet as well, but with added layers of security.

The Differences

Both BES and BIS allow your BlackBerry to get
email, as well as retrieve webpages and use third-
party applications (like WICKSoft Mobile
Documents!). All traffic from your phone goes to the
BES / BIS server, and then the BES / BIS server
communicates with the world on your behalf.
The difference, ultimately, lies in where the server
resides and the level of control and security you
get.
In the case of BIS, your carrier operates the server.
Everything from BIS to your handheld is encrypted,
but that’s about the extent of the security features.
The carrier can decide what applications run on
your phone, and how applications communicate with
the Internet.
For BES, your company operates the server, and
usually has it sitting somewhere within the
corporate network. The IT department controls all
aspect of the BES server, and it’s likely sitting in a
nice and secure location.

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highbee
Techie Member

69

06-01-2015, 10:59 PM

#3

The phone detects sim cards perfectly, it's even on 3g, can make call out and the network is okay.. I inserted a sim card with active subscription but not working.. Each tine I switch the sim card or restore the phone it's show connecting to wireless network and after sometimes it's failed

hovatek
Administrator

49,585

07-01-2015, 07:19 AM

#4

(06-01-2015, 10:59 PM)highbee The phone detects sim cards perfectly, it's even on 3g, can make call out and the network is okay.. I inserted a sim card with active subscription but not working.. Each tine I switch the sim card or restore the phone it's show connecting to wireless network and after sometimes it's failed

which network?

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highbee
Techie Member

69

07-01-2015, 08:00 AM

#5

Mtn sir

hovatek
Administrator

49,585

07-01-2015, 11:04 AM

#6

(07-01-2015, 08:00 AM)highbee Mtn sir

is it that the mtn SIM doesnt have network bars when slotted in?
or the signal comes and goes?
does this happen with only your MTN SIM?

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