Hovatek Forum MOBILE Android unable to download files with bbm
Can't login? Please, reset your password.
Hovatek is recruiting! Apply Now


unable to download files with bbm

unable to download files with bbm

scovic
scovic
scovic
Junior Member
24
14-12-2015, 09:05 AM
#1



Hi team hovatek, I received a files on bbm and am unable to download it..it is showing "no handler for this type of file"...please assist me
Attached Files
.jpg
IMG_20151214_090513.JPG
Size: 42.76 KB / Downloads: 5
hovatek
hovatek
hovatek
Administrator
49,570
14-12-2015, 12:58 PM
#2
(14-12-2015, 09:05 AM)scovic Hi team hovatek, I received a files on bbm and am unable to download it..it is showing "no handler for this type of file"...please assist me

must be an unsupported format. ask the sender what the file extension ( e.g .avi, .mp4 etc) is

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
scovic
scovic
scovic
Junior Member
24
14-12-2015, 02:20 PM
#3
Thank you sir..if u check my attachment, you will see the file is a trim file...is that the causal agent?
X3non
X3non
X3non
Recognized Contributor
22,062
14-12-2015, 04:51 PM
#4
(14-12-2015, 02:20 PM)scovic Thank you sir..if u check my attachment, you will see the file is a trim file...is that the causal agent?

trim is the file name.. he is asking for the file format
eg .avi or .mp4
in your case .*****
scovic
scovic
scovic
Junior Member
24
16-12-2015, 12:23 PM
#5



it is Mp4
hovatek
hovatek
hovatek
Administrator
49,570
16-12-2015, 04:59 PM
#6
(16-12-2015, 12:23 PM)scovic it is Mp4

you might have an issue on certain Blackberry versions .
what OS is your BB running on and is it running the latest version of BBM?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
scovic
scovic
scovic
Junior Member
24
18-12-2015, 12:05 PM
#7
Version 2.11.0.16...d new version...Am usin Injoo fire plus
hovatek
hovatek
hovatek
Administrator
49,570
18-12-2015, 08:27 PM
#8
(18-12-2015, 12:05 PM)scovic Version 2.11.0.16...d new version...Am usin Injoo fire plus

thats weird. try other formats like Mp3 and let me know how that goes.

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Users browsing this thread:
 1 Guest(s)
Users browsing this thread:
 1 Guest(s)
YtWhTl
live chat
whatsapp telegram instagram