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[Tutorial] How to fix "please enter the privacy protection password to unlock" on an MTK Android

#11

(05-19-2015, 02:52 PM)hovatek Wrote:
(05-19-2015, 12:51 PM)Mark_Anthony Wrote: Hi I have a Starmobile Octa phone which is not rooted, has a fixed battery, also it has internal memory or no sd card slot. Immediately after booting its unlocked with no privacy protection password but only lasts 3 - 5 seconds and if it is connected to a computer while and after booting it will just show that its charging, no usb options. Is it safe to flash without removing the battery? I dont wanna brick my phone Sad when i shut it off and connect it to usb it detects it for a sec and disappears again. Thanks a lot  Big Grin

you're supposed to install vcom drivers as instructed in the guide. also, ensure you have the exact stock ROM for your phone model
See the video for clarification

I have installed all vcom drivers and i have the stock rom. When i try to format whole flash except bootloader and connect my phone, after a mintue it says that it has wrong format range. What should i do?


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#12
(05-20-2015, 07:18 AM)Mark_Anthony Wrote: I have installed all vcom drivers and i have the stock rom. When i try to format whole flash except bootloader and connect my phone, after a mintue it says that it has wrong format range. What should i do?

create a new thread by clicking https://forum.hovatek.com/newthread.php?fid=76
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#13
pls i need some one to help me with the exact link to download the firmware, my  hot note x551 is showing privacy protection password
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#14
(06-28-2015, 01:58 PM)sadeeq12345 Wrote: pls i need some one to help me with the exact link to download the firmware, my  hot note x551 is showing privacy protection password

create a new thread so we focus on your phone's issue

see https://forum.hovatek.com/thread-514.html for how to create a thread
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#15
I need permission to download the tecno y6 rom files [email protected]
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#16
(10-15-2015, 02:26 PM)coolcurrent4u Wrote: I need permission to download the tecno y6 rom files [email protected]

To get permission to download stock ROMs, please read https://forum.hovatek.com/thread-1326.html
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#17
(05-19-2015, 02:52 PM)hovatek Wrote:
(05-19-2015, 12:51 PM)Mark_Anthony Wrote: Hi I have a Starmobile Octa phone which is not rooted, has a fixed battery, also it has internal memory or no sd card slot. Immediately after booting its unlocked with no privacy protection password but only lasts 3 - 5 seconds and if it is connected to a computer while and after booting it will just show that its charging, no usb options. Is it safe to flash without removing the battery? I dont wanna brick my phone Sad when i shut it off and connect it to usb it detects it for a sec and disappears again. Thanks a lot  Big Grin

you're supposed to install vcom drivers as instructed in the guide. also, ensure you have the exact stock ROM for your phone model
See the video for clarification
i am also stucked at the same thing but a different phone thats zen ultrfone 303 3g i have the stock firmware but still it seems device is not recognised . no icons or sound is coming on my pc when i am connecting my phone it is charging only. and upgrade tool also not recognising my phone . i really need a help. i cleared data and wiped my phone my times but still it is not working and stucked at privacy password only..
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#18
(12-06-2015, 10:31 PM)rishabh16.c Wrote: i am also stucked at the same thing but a different phone thats zen ultrfone 303 3g i have the stock firmware but still it seems device is not recognised . no icons or sound is coming on my pc when i am connecting my phone it is charging only. and upgrade tool also not recognising my phone . i really need a help. i cleared data and wiped my phone my times but still it is not working and stucked at privacy password only..

Means you didn't install drivers correctly.
1. What chipset is the phone running on?
2. List the files in the firmware folder

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#19
(This post was last modified: 01-26-2016, 07:57 AM by stellamill. )
When your Android device is locked, that is a big problem, but you still can fix this case. If you have sync the gmail with the device, you can unlock the phone. But I think what should be the first thing is to recover the data on the locked Android. Actually, Android Data Recovery can allow you to unlock the device with restoring data on the phone, so you can have a try.
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#20
Good day, Sp Flash tool requires password to unzip. need assistance
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