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Tecno H5 stuck on white screen

#1

Last night it was stuck on tecno logo but I guess I made some mistakes while in Recovery mode and now all I get is a white screen. And since then, I've been trying to get into Recovery mode without any avail, it goes off when I click 'recovery mode'

Pls I'll appreciate any help rendered. Bare in mind I'm almost a novice in droid issues (I've always been a fan of BB10) but don't think the phone is rooted before it crashed because there wasn't SuperU or Super... on it

Thanks in anticipation.


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#2
(04-02-2016, 09:19 PM)stinggy Wrote: Last night it was stuck on tecno logo but I guess I made some mistakes while in Recovery mode and now all I get is a white screen. And since then, I've been trying to get into Recovery mode without any avail, it goes off when I click 'recovery mode'

Pls I'll appreciate any help rendered. Bare in mind I'm almost a novice in droid issues (I've always been a fan of BB10) but don't think the phone is rooted before it crashed because there wasn't SuperU or Super... on it

Thanks in anticipation.

is your phone the original H5 (Mediatek) or Clone (Spreadtrum)
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#3
(This post was last modified: 04-03-2016, 02:58 PM by stinggy. Edit Reason: mistake in earlier message )
@hovatek: It is original version(Mediatek) sir, not clone
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#4
(04-03-2016, 02:54 PM)stinggy Wrote: @hovatek: It is original version(Mediatek) sir, not clone

try flashing the firmware @ https://forum.hovatek.com/thread-311.html
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#5
(04-02-2016, 09:19 PM)stinggy Wrote: Last night it was stuck on tecno logo but I guess I made some mistakes while in Recovery mode and now all I get is a white screen. And since then, I've been trying to get into Recovery mode without any avail, it goes off when I click 'recovery mode'

Pls I'll appreciate any help rendered. Bare in mind I'm almost a novice in droid issues (I've always been a fan of BB10) but don't think the phone is rooted before it crashed because there wasn't SuperU or Super... on it

Thanks in anticipation.

(04-03-2016, 05:28 PM)hovatek Wrote:
(04-03-2016, 02:54 PM)stinggy Wrote: @hovatek: It is original version(Mediatek) sir, not clone

try flashing the firmware @ https://forum.hovatek.com/thread-311.html

Pls what do I do after downloading the file?
And I saw like 3 different files for h5, I can just go with any of it right?
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#6
(04-03-2016, 06:18 PM)stinggy Wrote: Pls what do I do after downloading the file?
And I saw like 3 different files for h5, I can just go with any of it right?

check the color of the first tecno logo that appears when you turn on the phone

if its blue then,
download old h5 stock rom and flash using sp flash tools @ https://forum.hovatek.com/thread-159.html

but if its white then,
you would have to try both of the new h5 variants one after the other
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#7
If you don't know what type yours is then try the firmware one at a time
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#8
(04-04-2016, 11:54 AM)X3non Wrote: check the color of the first tecno logo that appears when you turn on the phone

if its blue then,
download old h5 stock rom and flash using sp flash tools @ https://forum.hovatek.com/thread-159.html

but if its white then,
you would have to try both of the new h5
Sorry I should have replied since but don't know why hovatek forum hasn't been opening on my phone for a while now.
It is blue. But the problem I have now is that the phone does not respond at all when plugged to the PC. Not even a sound after plugging.
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#9
(04-25-2016, 07:36 AM)stinggy Wrote: Sorry I should have replied since but don't know why hovatek forum hasn't been opening on my phone for a while now.
It is blue. But the problem I have now is that the phone does not respond at all when plugged to the PC. Not even a sound after plugging.

Then probably your drivers aren't in place or try another usb cord
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#10
(04-25-2016, 07:36 AM)stinggy Wrote: Sorry I should have replied since but don't know why hovatek forum hasn't been opening on my phone for a while now.
It is blue. But the problem I have now is that the phone does not respond at all when plugged to the PC. Not even a sound after plugging.

take out the battery and charge externally
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